Housing Management Coordinator

Home Group • Southampton, MA

1d • $26,645

About The Position

This is a great opportunity to join our team. As our Housing and Property Lead, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!
What you’ll do
Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
Help our customers with housing benefit claims, making sure that these are received on their rent account.
Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales.
Ensuring we are health and safety compliant and that maintenance standards are met.
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
Experience in managing a housing caseload and handle landlord and housing management duties
Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
Able to take on a lead role within the team, offering guidance and support to your colleagues
The ability to work on your own initiative, positively influencing people from all different backgrounds.
Confident working collaboratively with colleagues in other parts of the business as well as with external partners
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
We are open to agreeing a work pattern with you
24 hours per week and you will manage your own diary
Based at our service in Southampton you’ll spend your time between the two properties in our patch
Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
34 days leave, pro-rated (including bank holidays and a “me day”)
Paid time off for volunteering
Matching Pension contributions (up to 7%25, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses
Find out more
Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email [email protected]
South Supported Portfolio 801

Requirements

• Experience in managing a housing caseload and handle landlord and housing management duties
• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
• Able to take on a lead role within the team, offering guidance and support to your colleagues
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• Confident working collaboratively with colleagues in other parts of the business as well as with external partners
• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
• To get from A to B, you’ll need a vehicle insured for business purposes.

Responsibilities

• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
• Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales.
• Ensuring we are health and safety compliant and that maintenance standards are met.

Benefits

• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching Pension contributions (up to 7%25, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed