Housing, Foods and Ancillary Services Manager

Penn State University

4d

About The Position

Campus Housing and Food Services Supervisors administer and oversee housing/food operations at specific Commonwealth Campus locations. The Supervisor's primary responsibility is to provide a safe, secure, clean, and well-maintained living and working environment for students, families, staff, etc. Administer and oversee residential and retail food services and housing facility operations at specific Commonwealth Campus locations; act as liaison between Housing/Foods, various University departments, and external customers/vendors Provide a safe and secure residential and working environment; ensure compliance with safety and operational standards, food quality control procedures, and regulatory inspections; report and correct deficiencies; prepare for and respond to critical incidents Execute environmental stewardship in all operational areas; project, schedule, and oversee equipment and facility maintenance; participate in renovations and upgrade projects; recommend equipment purchases; as directed, consult with contractors, architects, facility planners Under management guidance and direction, research, develop, market, and implement new products, menus, recipes, concepts, and process efficiency improvements Maintain supply, key, and equipment inventory; place orders, negotiate prices, and make purchases; resolve quality and quantity disputes Review and analyze budgetary items; identify and propose business growth and cost containment opportunities Create a student-centered work environment through residential community involvement; engage with students, student groups, athletics, academic leadership, parents, conference participants, camp attendees; provide timely response to inquiries; follow-up/escalate as needed Hire, train, coach, schedule, supervise, and evaluate assigned employees; communicate and enforce standards Follow Collective Bargaining Agreement provisions; participate in grievance procedures, hearings, and arbitrations as required Participate in departmental and University-wide initiatives and committees; complete special projects and reports as assigned

Requirements

• Bachelor's Degree
• 3+ years of relevant experience; or an equivalent combination of education and experience accepted

Responsibilities

• Administer and oversee residential and retail food services and housing facility operations at specific Commonwealth Campus locations
• Act as liaison between Housing/Foods, various University departments, and external customers/vendors
• Provide a safe and secure residential and working environment
• Ensure compliance with safety and operational standards, food quality control procedures, and regulatory inspections
• Report and correct deficiencies
• Prepare for and respond to critical incidents
• Execute environmental stewardship in all operational areas
• Project, schedule, and oversee equipment and facility maintenance
• Participate in renovations and upgrade projects
• Recommend equipment purchases
• Consult with contractors, architects, facility planners
• Research, develop, market, and implement new products, menus, recipes, concepts, and process efficiency improvements
• Maintain supply, key, and equipment inventory
• Place orders, negotiate prices, and make purchases
• Resolve quality and quantity disputes
• Review and analyze budgetary items
• Identify and propose business growth and cost containment opportunities
• Create a student-centered work environment through residential community involvement
• Engage with students, student groups, athletics, academic leadership, parents, conference participants, camp attendees
• Provide timely response to inquiries
• Follow-up/escalate as needed
• Hire, train, coach, schedule, supervise, and evaluate assigned employees
• Communicate and enforce standards
• Follow Collective Bargaining Agreement provisions
• Participate in grievance procedures, hearings, and arbitrations as required
• Participate in departmental and University-wide initiatives and committees
• Complete special projects and reports as assigned

Benefits

• Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.
• In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.
• One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees