Housing Eligibility Specialist

Catholic Charities of the Archdiocese of St Paul and Minneapolis•Minneapolis, MN

18d•$26 - $28

About The Position

The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community. Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability. WHY YOU'LL LOVE WORKING HERE: Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you’ll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth. JOB SUMMARY Works closely with Property Management and Resident Services to ensure vacancies are filled. Ensure that applications and residential processes are followed, and residential data is accurate. Assists potential residents with necessary eligibility paperwork at intake and throughout tenancy to facilitate timeliness, program compliance, and housing stability.

Requirements

Bachelor’s degree in human services or related field preferred
Minimum two (2) years of relevant experience in affordable housing, leasing, or related.
Experience with data management systems, property management software (YARDI), and Microsoft Office suite
Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.

Responsibilities

Develops a strong understanding of program funding sources, housing best practices, and Catholic Charities leasing and eligibility management processes
Develops and maintains an up-to-date knowledge of Tax Credit, HUD, and other necessary requirements to determine resident eligibility
Coordinates with case managers to schedule intake meetings for potential residents.
Assists potential residents with the application process by explaining all applicable forms. Ensures applications are accurate and complete.
Coordinates the receipt of all necessary documentation to determine program eligibility
Coordinates with the Director of Leasing on compliance review and file approval
Seeks guidance from supervisor when needed to ensure file accuracy and documentation compliance.
Facilitates move-in and lease signing with residents and case managers
Creates and maintains resident files to include all required paperwork.
Completes recertifications as required by the program.
Enters client information into a variety of databases in accordance with the program requirements.
Creates and maintains positive working relationships with both internal and external stakeholders.
Ensures accurate reporting.
Other duties as assigned.