Housing Counselor
About The Position
The Housing Counselor provides critical support to individuals living with HIV/AIDS by delivering housing-focused services, including housing counseling, Housing Medical Case Management (MCM), and placement into subsidized rental units throughout Philadelphia. This role is part of a transitional housing program designed to help clients secure affordable and/or subsidized permanent housing within a 48-month timeframe. Priority is given to individuals currently experiencing homelessness. The Housing Counselor works closely with clients, service providers, and housing partners to identify appropriate housing options, remove barriers to placement, and promote long-term housing stability.
Requirements
- Bachelor’s degree in Social Work, Human Services, Psychology, or a related field is required.
- Minimum of three (3) years of experience in housing counseling, case management, or supportive services for individuals affected by HIV/AIDS, homelessness, or poverty.
Nice To Haves
- Knowledge of NSPIRE housing inspections, financial counseling, and vocational services is strongly preferred.
Responsibilities
- Identify and secure residential rental housing units within the local Fair Market rent for clients, prioritizing affordability and long-term stability.
- Conduct initial and annual housing inspections to ensure compliance with NSPIRE standards and habitability requirements.
- Build and maintain productive relationships with landlords and property managers to support housing access and retention.
- Facilitate lease renewals and assist with negotiation of terms when necessary.
- Administer rental subsidies for cost-burdened participants in accordance with program guidelines.
- Connect clients to resources for moving expenses, furniture, home supplies, and other essential needs.
- Advocate on behalf of clients in resolving housing-related issues and mediating with landlords when needed.
- Support clients in obtaining and maintaining affordable housing, including assistance with applications and housing navigation.
- Apply with clients and maintain their status on multiple permanent housing program waitlists.
- Maintain housing inspection certification and complete all required training to ensure compliance with program and regulatory standards.
- Maintain and update resource databases related to landlord/property manager networks, fair market rent data, financial counseling tools, and vocational service opportunities.
- Complete and submit all client contact documentation and referral paperwork within established time frames outlined in program protocols.
- Accurately document contact with assigned clients according to caseload requirements and agency guidelines.
- Complete monthly reports, progress notes, and documentation in accordance with agency and funder requirements.
- Prepare and submit monthly reports and service documentation as required by agency and funders.
- Create, maintain, and regularly update comprehensive client files, including documentation of housing progress and service delivery.
- Provide financial education and counseling, focusing on budgeting, credit, and personal finance.
- Link clients to vocational training and employment opportunities to support economic independence.
- Educate clients on tenant rights and responsibilities to promote successful tenancy.
- Participate in staff meetings, individual supervision, and group supervision as part of the Action Wellness team.
- Attend required trainings and professional development activities to maintain program knowledge and service quality.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
