Department Assistant - Housing

Calvin University•Grand Rapids, MI

1d•Onsite

About The Position

The Housing Coordinator manages the housing application, assignment, billing, and other operational processes for both the residence halls and Knollcrest East apartments. This role also provides departmental support to Residence Life staff and the Student Life suite. The position is half-time and non-exempt.

Requirements

Ability to perform each essential duty satisfactorily.
High school diploma or general education degree (GED).
One to three years related experience; or equivalent combination of education and experience.
Self-motivation.
Poised, professional demeanor.
Affinity for detail and accuracy.
Knowledge of and experience with computers and databases.
Ability to interact with and serve a wide diversity of students.
Ability to handle a variety of interruptions.
Visible Christian commitment compatible with the mission of the university.
Proficiency in Microsoft Office suite of software.
Ability to learn, utilize and coordinate specialized housing software (eRez Life).
Ability to handle multiple tasks.
Knowledge of Calvin University and on-campus housing policies and procedures.
Interpersonal skills are necessary.
Commitment to the educational mission of Calvin as a Christian liberal arts University affiliated with the Christian Reformed Church.
A commitment to the Christian faith and to the integration of faith, learning, and student development.
Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives.

Nice To Haves

Bachelor's degree preferred.
Experience with on-campus housing and/or residence life beneficial.
Preference for those with experience in multiple data software applications.

Responsibilities

Coordinate housing details with Admissions, Financial Services, Facilities, Dining Services, Athletics, IT, and Communications & Marketing.
Manage and execute housing application processes for new and returning students, including roommate matching, room assignments, and summer communication.
Prepare and maintain floor plans, building charts, and occupancy records for each academic year.
Assist with housing processes for summer, Christmas, and Spring Break periods in collaboration with the KE Area Coordinator and KE Graduate Assistant.
Support the Director with occupancy reports, departmental forms, correspondence, and assessment surveys.
Provide general office support for Student Life, including financial paperwork and departmental administrative tasks.
Assist with the production and distribution of student ID cards.
Write and edit departmental communication materials, including brochures, website updates, and Housing Contracts.
Collaborate with Marketing and Communication Services to maintain and update housing‑related web content.
Administer student meal plans for residents and off‑campus students, coordinating with Financial Services and Dining Services regarding billing issues.
Direct the work activities of at least 1 student employee.