Housing Coordinator

Brilliant Corners•San Diego, CA

12h•Hybrid

About The Position

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. The San Diego Flexible Housing Pool (FHP) is a countywide program led by Brilliant Corners in partnership with the Regional Taskforce on Homelessness (RTFH), Medi-Cal Managed Care Plans (MCPs), and Behavioral Health Services Department (BHS). FHP has two distinct branches: 1) the general FHP program, which serves the broader community and is funded by RTFH and 2) the MCP/BHS program, which serves Medi-Cal members experiencing homelessness who also live with serious mental illness (SMI) or substance use disorder (SUD) and is funded by MCPs and BHS. Through housing navigation, landlord engagement, rental subsidies, and tenancy supports, FHP connects people to stable housing while offering the supports needed to prevent returns to homelessness. By braiding multiple funding streams, including HHAP, ERF, CalAIM, BHSA, and others, FHP is designed to scale rapidly and nimbly to support the community’s most vulnerable residents. Housing Coordinators provide direct services to formerly homeless individuals throughout San Diego County—this includes support with all aspects of the housing process. Brilliant Corners has program participants living in scattered-site settings, project-based settings, interim housing, and residential facility settings that can have FHP locally funded subsidies, CalAIM Transitional Rent subsidies, or a federal voucher to subsidize their rent. Housing Coordinator applicants may work with program participants in any of the settings or subsidy types listed above. With guidance from program leadership, the Housing Coordinator will help formerly homeless individuals move into housing in San Diego County and subsequently provide housing retention services after move in. The Housing Coordinator will work directly with tenants and ongoing case management to ensure that program participants successfully retain their housing over time. The Housing Coordinator will ensure program participants’ well-being and unit habitability by conducting routine home visits. The Housing Coordinator will work creatively to prevent eviction and other housing-related issues. Housing Coordinators that work with federal voucher holders will learn about the public housing agency (PHA) system as well as Brilliant Corners’ policies and procedures to serve as a subject matter expert to their program participants in all housing-related issues.

Requirements

Knowledge of supportive affordable housing.
Education and/or training in property management functions, and experience working with people with disabilities, institutionalized, and homeless individuals
Experience working in a crisis setting and ability to respond appropriately in an emergency
Knowledge of Fair Housing Laws and reasonable accommodations
Possession of a valid California driver’s license, a clean driving record, and automobile insurance
Access to adequate transportation
Basic computer knowledge, MS Word and Excel required
Flexibility required regarding scheduling and prioritizing of tasks
Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to work independently

Responsibilities

Coordinate program participants move-ins into scattered-site units, project-based units, interim housing, and residential facilities.
Serve as a liaison between program participants, property owner/management and case management services.
Work with the Housing Acquisitions team to assist with housing placements and assignments.
Ensure program participants well-being and unit habitability through routine wellness checks.
Respond to housing and tenant-related emergencies during business hours.
Educate community members about the housing needs of identified program participants and the importance of supportive housing.
Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of program participants, staff, and organizational information at all times.
Update multiple data systems with appropriate participant information.
Routinely make home visits and phone calls to program participants while still exercising appropriate boundaries with them.
Attend all agency staff meetings and trainings, as well as department meetings and case conferences.
Other duties as assigned by the Program Supervisor or Program Manager.