HOUSING COORDINATOR - MISSOULA

Volunteers of America Northern Rockies • Missoula, MT

13d

About The Position

The Housing Coordinator is responsible for providing best practices in case management to Veteran households enrolled through Supportive Services for Veteran Families. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conduct a formal assessment of Veterans to establish program eligibility Provide best practices in case management to help qualified Veterans retain housing and achieve long-term stability through more financial income/support. Complete monthly case management check-ins on Veterans enrolled in the program Develop, and implement a 2-year housing stability plan with Veteran participants. Cultivate productive relationships with the appropriate community resources through outreach to ensure referrals for Veterans’ services Maintain case management data in the Homeless Management Information System Support the more extensive SSVF program as needed. Other duties as assigned. Competencies Crisis management Ability to work with multiple staff, clients, and agencies Able to meet tight deadlines under pressure Organization skills Ability to work both independently and as part of a team Effective oral and written communication skills Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values Supervisory Responsibility This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the organization. Work Environment This job operates in an office environment and a mobile-office setting when traveling to meet Veterans' needs and perform outreach activities. Physical Demands The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. This position typically makes use of office and personal communication equipment. Position Type/Expected Hours of Work This is a full-time position. The work hours are 8:00 am to 5:00 pm, Monday - Friday. Travel Traveling to various communities to perform Veterans outreach actions will be necessary for this position.

Requirements

• Associate's Degree with a minimum of two years of case management experience or closely related experience Or - High School diploma or equivalent and a minimum of four years of case management experience or closely related field experience
• Valid driver's license
• Adept with computer programs including but not limited to Microsoft Office suite and data information management systems
• Crisis management
• Ability to work with multiple staff, clients, and agencies
• Able to meet tight deadlines under pressure
• Organization skills
• Ability to work both independently and as part of a team
• Effective oral and written communication skills
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values

Nice To Haves

• Bachelor's Degree in human services, behavioral science, or a related field with one year of case management experience

Responsibilities

• Conduct a formal assessment of Veterans to establish program eligibility
• Provide best practices in case management to help qualified Veterans retain housing and achieve long-term stability through more financial income/support.
• Complete monthly case management check-ins on Veterans enrolled in the program
• Develop, and implement a 2-year housing stability plan with Veteran participants.
• Cultivate productive relationships with the appropriate community resources through outreach to ensure referrals for Veterans’ services
• Maintain case management data in the Homeless Management Information System
• Support the more extensive SSVF program as needed.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree