Housing Clerk (IHBG)

YSLETA DEL SUR PUEBLOEl Paso, TX
6d$12 - $20

About The Position

Performs a variety of clerical support duties that include organizing and filing records, answering telephones, greeting visitors, delivering flyers and other documents to residents, faxing and scanning documents.

Requirements

  • High School Diploma or it’s equivalent G.E.D
  • Six months clerical experience
  • Bilingual – English/Spanish
  • Must possess a valid Texas driver’s license and be insurable or be able to attain within six months of hire
  • Must be able to successfully pass a post-offer drug screen and criminal history background investigation
  • Proficient in MS Office applications
  • Ability to maintain alpha and numerical filing system
  • Ability to handle multi-phone line system
  • Ability to take and relay accurate messages
  • Must possess good writing proficiency, typing skills, reading comprehension aptitude and proofreading skills
  • Must be able to efficiently handle multiple tasks
  • Must have excellent organizational and interpersonal skills
  • ability to occasionally travel out of town
  • Must be able to effectively communicate with all levels of management and external customers

Responsibilities

  • Organizes, files, and retrieves correspondence, documents, and records
  • Provides excellent customer service to internal and external customers
  • Greets department visitors
  • Answers department telephone, takes messages, and directs incoming calls appropriately
  • Delivers and retrieves mail and distributes accordingly
  • Assist with copying and scanning of forms and documents
  • Assist with organizing meetings by preparing facility with snacks and beverage setup, signage, displays, audio-visual equipment, and other meeting needs
  • Delivers flyers and other documents to residents
  • Prepares documents, packets, and provides assistance with residential move-in, exiting, and annual home inspections as well as yard inspections
  • Maintains files up to date by filing daily activities reports and correspondence information into proper filing systems
  • Establishes and maintains new resident files
  • Assist with annual and interim recertifications
  • Generates, monitors, and closes work orders, performing post-completion resident contact to confirm quality of work and resident satisfaction
  • Maintain timely control of office supplies and maintains inventory
  • Other related duties as assigned and required
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