Housing Choice Voucher Specialist

Housing Authority of Joliet•Joliet, IL

7d•$24 - $26•Onsite

About The Position

Functioning for 70 years, the Housing Authority of Joliet (HAJ) has been at the forefront and steadfastly committed to bringing exceptional housing services and programs to the people of the City of Joliet, and surrounding Will County communities. Position Summary: The HCV Specialist provides administrative services to HCV clients in accordance with SEMAP indicators, regulatory compliance of the HAJ and with HUD and daily operational processes.

Requirements

High School Diploma and two years relevant housing/occupancy specialist, affordable housing case management or related work in property management/real estate or public housing.
Must have an accredited HCV Certification (Specialist of Occupancy or HCV Specialist Certification) or the ability to obtain within 6 months of hire.
Must possess a valid Illinois driver’s license.
Must be able to pass a criminal background check.
Computer proficiency with Microsoft Office Suite products and a variety of other software applications.
Excellent interpersonal and communication skills.
Planning – ability to think ahead and plan over a one-to two-year time span.
Management – multitask and organize multiple priorities.
Technical skills in record retention protocols.
Commitment to company values.

Nice To Haves

Associate’s degree from an accredited college or university with a major in Finance, Information Technology, Urban Planning, Business/Public Administration or related field.
Must have an accredited HCV Certification (Specialist of Occupancy or HCV Specialist Certification) or the ability to obtain within 6 months of hire.
Must possess a valid Illinois driver’s license.
Must be able to pass a criminal background check.
Fluent in other languages (Spanish preferred).

Responsibilities

Schedule, interview and process applicants and or clients seeking HCV program assistance and explains and responds to questions regarding application.
Review applications, verifies income and background, references and household composition to determine applicant eligibility and notifies applicants of either admission or declination.
Conduct program briefings for HAJ applicants/clients new to the program.
Sets up contract agreements, calculates rent, works with landlord to resolve issues and concerns.
Conducts timely re-certifications for assigned clients either annually or interim as required due to family status changes in accordance with HUD and HAJ policy (re-certifications must be completed a minimum of 30 days prior to effective date).
Responds to inquiries from applicants, clients and landlords and documents complaints, issues and/or updates in the file.
Prepares monthly reports.
Complete and submit adjusted disbursement sheet, noting date, type of action and change.
Maintains a list of all HAP payments suppressed monthly (owner name, client name, contract number and reason for suppression).
Creates and maintains files for each applicant/client.
Types and mails correspondence as necessary and maintains copies in client files.
Understands principles of records and file management.
Knowledge of intermediate mathematical calculations.
Understands rules and regulations of the HCV Program.
General understanding of legal processes and their relationship to HAJ policy and lease agreements.
Ability to read and understand legal jargon and documents such as HUD regulations and leases.
Perform other duties as assigned.