Housing | Case Navigator

CATHOLIC CHARITIES OF THE ARCHDIOCESE • Houston, TX

2d

About The Position

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need. Case Navigator is responsible for coordinating/updating referral service and providing input regarding complex cases. Also responsible for maintaining client files in accordance with agency policies, inputting client information in a designated database's and gathering and reporting program metrics. The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.

Requirements

• Bachelor degree in social work, psychology or related field required.
• One (1) year of experience in working with homeless populations, including individuals with mental health challenges.
• One (1) year of experience of case management, in supportive housing or homelessness services.
• Valid Texas Driver's License

Nice To Haves

• Experience conducting outreach and presentations.
• Flexible and effective team player, able to adapt to changes and a busy workplace environment.
• Knowledge and experience with housing issues and available resources.
• Excellent organizational skills and an ability to self-motivate.
• Excellent written/verbal communication and people skills.
• Computer literate - experience with MS Office Suite (i.e. Word, Excel, and Outlook}, and using internet.
• Ability to work under pressure, address multiple priorities and meet deadlines.
• Ability to identify key issues in problem solving and implement effective and creative solutions.

Responsibilities

• Assesses families and individuals for strengths and barriers, including employment, behavioral health (not diagnose), criminal history and substance use and refer household to appropriate levels of housing and rental assistance.
• Assists families and individuals with establishing and meeting housing and related goals, and identifying appropriate steps towards achieving goals, including modifying goals, as needed, and evaluation of progress.
• Carries a caseload of families & individuals, which may include home-based case management.
• Maintains precise and accurate documentation of case management services, including client files and entries into the program databases.
• Coordinates with a variety of outside providers, as necessary, to meet client's needs and avoid duplication of services. Provides community resource referrals for clients.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees