HOUSING CASE MANAGER

BETHANY HOUSE SERVICES INC•Cincinnati, OH

1d•$22 - $22

About The Position

We are seeking a compassionate and dedicated Housing Case Manager to support families in their journey toward housing stability and self-sufficiency. The Housing Case Manager will coordinate services for families by developing personalized action plans, connecting clients to community resources, and providing follow-up support during their transition into permanent housing.

Requirements

Bachelor’s degree in social work, education, psychology, sociology, or related field.
1-2 years experience working with families experiencing homelessness or at risk.
Strong understanding of trauma, cultural sensitivity, and socioeconomic factors affecting clients.
Ability to provide positive role modeling and maintain appropriate boundaries.
Proficiency with Office 365 and reporting software.
Valid driver’s license and ability to meet vehicle insurance requirements.
Reliable attendance and ability to work flexible hours as needed.

Nice To Haves

LSW license in Ohio is a plus.

Responsibilities

Manage a caseload of 30 families
Conduct twice-monthly meetings with program participants to develop and review individualized action plans for housing stability.
Assess clients’ needs, including work readiness, and make referrals to workforce development, employment opportunities, and other community resources.
Establish relationships with potential employers and provide employment leads.
Maintain relationships with referral agencies to connect clients to mental health, medical, and other supportive services.
Assist clients with accessing rental and utility assistance within program budgets.
Ensure accurate documentation of case notes, disability documentation, and service delivery in HMIS and other data systems.
Submit assistance payments promptly and maintain up-to-date client files.
Collaborate with team members and community partners to support client success and program goals.
Provide feedback to the Housing Program Director and participate in team meetings, trainings, and supervision.
Uphold confidentiality and maintain professionalism at all times.
Respond effectively to emergencies and ensure compliance with all policies and procedures.