Housing Case Manager

CENTER FOR HUMAN SERVICES•Modesto, CA

15h•$21 - $22

About The Position

CHS is one of the largest, local non-profits serving Stanislaus County youth and families. Our mission is simple…to change lives and build futures through programs that strengthen and support youth and families. CHS is a place that brings together smart, talented people from diverse backgrounds. We’ve cultivated a truly unique workplace environment that is anchored by our values…integrity, responsiveness, respect, partnerships, innovation and results. To learn more about our programs, check out our website: www.centerforhumanservices.org POSITION SUMMARY: Diverts youth ages 18-24 who are currently housed and experiencing different housing insecurities (i.e. high housing costs, relational issues, overcrowding, etc.). Works to keep youth housed through crisis response and intervention, negotiation or mediation, service linkages, education and employment services.

Requirements

One or more years’ experience in a like field preferred. Progressively responsible experience in a related field will be considered.
Experience working with youth ages 18-24 in a case management or supportive/coaching capacity.
Experience and ability to work effectively with a wide variety of organizations and with people of all ages, socioeconomic and cultural backgrounds.
Demonstrate good written and oral communication skills.
Must be computer literate (Word, Excel, databases, etc.).
Pass agency paid criminal justice screening including fingerprints.
Pass agency paid TB (Tuberculosis) screening.
Pass agency paid health screening and/or drug testing, if required.
Valid California driver’s license and current proof of auto insurance coverage, required.
Pass agency paid MVR clearance with no more than 2 points- if you are under the age of 25 our insurance company will not allow any points
Represent the agency in a professional and competent manner.
Advocate for the best interests of the agency and clients we serve.
Establish and maintain effective working relationships with the general public, co-workers, clients, supervisors and members of diverse cultural and linguistic backgrounds regardless of race, color, creed, religion, gender, sexual orientation, gender identity or expression, national origin, age, ancestry, political affiliation, citizenship, disability, medical conditions, marital status, amnesty and military or veteran status.
Will promote and support a culturally and linguistically diverse workforce and be responsive to the population within our service area.
Maintain confidentiality and confidential information in accordance with legal standards and/or agency regulations.
Participate in assigned scheduled agency meetings, in-service trainings, conferences and other trainings as determined by the supervisor. This includes serving as an agency representative at assigned community meetings.
Observance of assigned working hours and program appointments by demonstrating promptness and thorough preparation.
Performance of assigned duties with a positive attitude and in the spirit of teamwork, collaboration and cooperation.
Communicate effectively both orally and in writing.
Perform job duties in a safe manner to ensure a safe working environment for oneself and others.
Participates in and/or supports agency fund development activities and events.
Preparation of assigned reports, work records, statistical data, job performance evaluations, work plans, etc. in a timely manner.

Nice To Haves

Knowledge of Positive Youth Development, Trauma-informed Care and Harm Reduction preferred.

Responsibilities

Conducts assessments of new clients.
Develops individual, youth driven plan that addresses barriers to success and supports housing stability and financial self-sufficiency.
Diverts youth from homelessness. This could include negotiations/mediation to remain in current living situation, linking/scheduling with appropriate resources and services including emergency shelter, temporary housing, permanent housing or Rapid Re-Housing assistance.
Provides and/or coordinates intensive case management services to all clients placed in programs including: counseling, advocacy, transportation; and assists youth in meeting basic needs of food, clothing and shelter.
Develops and assists clients with implementation of Individual Living Plans.
Assists clients in accessing services that include progressive engagement, development of a youth driven plan, elimination of barriers and linkage to a variety of supportive services including mental health, substance use, education and employment.
Assists clients with developing independent living and employment skills. This will include teaching, facilitating and/ or arranging for classes or groups and activities based on current clients’ needs. Coaching clients in the following, but not limited to: skills associated with obtaining and keeping jobs, social interaction, conflict resolution, money management, personal hygiene, time management and organization.
Provides guidance to clients in reaching their goals and monitors success toward meeting them.
Meets regularly with clients in the field, at homes, schools, job sites, established CHS sites, and other appropriate sites.
Transports clients in Agency owned vehicles as needed and approved.
Interacts productively within a multi-disciplinary team to provide holistic case management services to an identified group of clients.
Tracks data and outcomes, provides reports and participates in data management to meet agency and funders requirements.
Completes follow-up duties with assigned clients.
Maintains daily communication with service delivery team and submits all required written documentation on a daily basis.
Maintains client file by daily charting of progress of clients toward achievement of established goals.
Complies with all case management plan development, documentation and record keeping requirements.
Provide direction and training to staff in implementing the support or treatment plan.
Completes accurately and timely related paperwork, progress notes, client data and file management. Responsible for monthly, quarterly and annual reports.
Maintains professional boundaries in providing crisis intervention and support services to client. Must apply positive behavior modification techniques, effective de-escalation and problem-solving skills.
Participates in weekly case review that includes development of independent living plans and family reunification when appropriate.
Performs other related duties as they are assigned.