Housing Case Manager
About The Position
Do you believe everyone deserves a safe, stable place to call home? Are you passionate about helping families overcome barriers and build brighter futures? Join Utah Community Action as a Housing Case Manager and become part of a mission-driven team dedicated to empowering individuals and families to achieve self-reliance and stable housing. What You'll Do As a Housing Case Manager, you'll work closely with clients to provide holistic housing case management and connect them with vital resources that support long-term success. This role is about more than services-it's about building relationships, removing barriers, and helping families move forward with confidence.
Requirements
- Bachelor's degree in Social Work or a related field
- Prior case management experience
- Proficiency in Microsoft Office
- Valid driver's license
- Strong interpersonal and communication skills
- Professionalism, reliability, and accountability
- Ability to maintain confidentiality
- Flexibility to meet changing program needs
- Collaboration and teamwork
- All candidates must pass required background checks and screenings in accordance with agency policies.
Nice To Haves
- Bilingual (English/Spanish)
- Experience working with low-income populations
- Background in conflict resolution or trauma-informed care
Responsibilities
- Partnering with clients to assess social and financial barriers and develop personalized action plans.
- Providing ongoing support and follow-up to ensure clients successfully access services and referrals.
- Connecting families with community resources such as healthcare, mental health services, financial literacy programs, job training, education, childcare, and transportation.
- Maintaining detailed and timely case notes in the agency's electronic data system.
- Collaborating with community partners and representing the agency in a professional and positive way.
- Empowering clients to understand the connection between their circumstances and choices, helping them build sustainable life skills.
- Continuously evaluating the effectiveness of referrals to ensure clients receive the most appropriate and timely support.
Benefits
- Medical, Dental, and Vision Insurance
- HSA with up to $2,500 match and Telehealth access
- 401(k) with 5% employer match
- 11 paid holidays, paid winter break, 192 hours of PTO annually, and a weekly paid self-care hour
- Life and disability insurance, EAP, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
