Housing Case Manager
About The Position
The Foundational Community Supports (FCS) Housing Case Manager provides person-centered, community-based services to help eligible individuals obtain and maintain stable housing under the Washington State Foundational Community Supports program, administered by Wellpoint and overseen by the Washington State Health Care Authority (HCA). This position supports individuals experiencing homelessness, housing instability, or institutionalization risk through engagement, assessment, housing navigation, tenancy support, and care coordination. The FCS Housing Case Manager ensures all services are delivered in accordance with fidelity to FCS program standards, emphasizing Housing First, trauma-informed care, harm reduction, and person-centered recovery principles.
Requirements
- Bachelor’s degree in Social Work, Human Services, or related field; equivalent experience considered.
- Minimum 2 years of housing case management or supportive services experience.
- Knowledge of Housing First, trauma-informed care, and harm reduction principles.
- Proficiency in documentation, communication, and data systems.
- Must maintain valid driver’s license, reliable transportation, and insurance.
Nice To Haves
- FCS Housing Specialist certification or direct FCS experience.
- Experience working with Medicaid-eligible populations or behavioral health needs.
- Knowledge of Spokane-area housing systems and resources.
Responsibilities
- Conduct outreach and engagement to identify and enroll eligible participants into the FCS Housing program.
- Complete enrollment and authorization documentation accurately and within required timelines.
- Conduct comprehensive housing assessments and develop individualized service plans.
- Provide ongoing case management, housing navigation, and tenancy support services.
- Assist participants with securing identification, income benefits, and supportive resources.
- Support participants with landlord communication and move-in coordination.
- Educate participants on tenant rights, lease adherence, and housing maintenance responsibilities.
- Coordinate with behavioral health, substance use, and physical health providers.
- Maintain relationships with landlords and housing providers to expand housing opportunities.
- Document all services and outcomes in compliance with FCS reporting standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
