Housing Case Manager - SSVF

SupportWorks Housing•Richmond, VA

23h

About The Position

A career at SupportWorks Housing, Virginia Supportive Housing is a choice driven by the desire to make a difference. The organization serves vulnerable neighbors by removing barriers to stable housing, health, and wellness, meeting people where they are and treating them with dignity and respect. They support individuals through challenges and traumas resulting from homelessness, substance abuse, and mental health issues, offering unwavering support. This role, Housing Case Manager for the Supportive Services for Veteran Families (SSVF) program, involves assisting Veterans in the Greater Richmond Continuum of Care (CoC) to secure and maintain permanent housing using a Housing First approach. The position provides direct services, assessing the needs of homeless or at-risk Veterans, and referring, linking, and monitoring community services to improve housing stability and quality of life.

Requirements

At least one year of experience working with low-income and/or homeless adults
HQS inspection certification or ability to earn within three months of employment is required
Knowledge of case management and Fair Housing laws and landlord/tenant law is required
Good interpersonal skills, effective oral and written communication skills
Must be detail oriented and able to plan, prioritize, multi-task and meet deadlines
Computer skills, with working knowledge of the primary Microsoft Office programs
Valid VA Driver's license and reliable transportation

Nice To Haves

Bachelor's degree in human services preferred
Knowledge of the Veterans Service System as well as the military culture strongly preferred
Experience with HUD VASH vouchers preferred

Responsibilities

Provide oversight of the eligibility and screening process of very low-income veteran families, reviewing and accepting applications of eligible families and providing counseling to assist families in establishing a plan to obtain and retain self-sufficiency
Provide housing stabilization case management services to program participants to include developing an individualized housing support plan with goals, objectives and timeframes, and coordinating those services with other community providers as needed.
Coordinate with mainstream community resources to ensure ongoing support services toward permanent housing stability.
Complete thorough housing barrier assessment, budget and action plan for each program participant.
Meet regularly with other housing location providers to ensure effective coordination of landlord outreach, retention and recognition activities.
Develop and maintain professional relationships with housing providers including realty brokers/agencies, private landlords, public housing authorities, social services and government agencies and other stakeholders to enhance service delivery.
Calculate housing affordability and conduct habitability and lead-based paint inspections.
Assist individuals with securing and maintaining employment in order to increase income for long term housing stability.