Housing Case Manager, Youth Flexible Housing Pool

The Night Ministry • Chicago, IL

18d

About The Position

Join The Night Ministry as a Housing Case Manager – Youth Flexible Housing Pool Support young adults in building long-term housing stability through compassionate, community-based care. About The Night Ministry The Night Ministry is a Chicago-based nonprofit that provides housing, health care, and human connection to individuals experiencing homelessness or poverty. Our Youth Flexible Housing Pool (YFHP) program offers permanent supportive housing for youth ages 18–28 who are experiencing or at risk of homelessness. By working collaboratively with partner agencies, we help young adults stabilize, thrive, and transition into independence. As a Housing Case Manager with the YFHP team, you'll work primarily in the field, supporting young adults through housing transitions, service coordination, and lease compliance. Your work will be rooted in harm reduction, trauma-informed care, and positive youth development.

Requirements

• Bachelor's degree in social work, counseling, or related field or significant equivalent experience.
• Minimum of 3 years of experience working with at-risk youth.
• Experience providing home-based or field-based services in a housing context.
• Valid driver's license, reliable vehicle, and clean driving record.
• Familiarity with case documentation systems and community-based resources.
• Strong organizational, communication, and crisis management skills.
• Ability to work flexible hours, including evenings, early mornings, and occasional weekends.
• Commitment to harm reduction, housing-first practices, and trauma-informed care.

Nice To Haves

• Clinical or behavioral health experience is a plus.

Responsibilities

• Conducting home visits and assessments; developing individualized case plans.
• Supporting lease-up, housing retention, and crisis intervention needs.
• Coordinating move-ins, furniture, starter kits, and transition planning.
• Advocating for participants with landlords and subsidy partners (e.g., Center for Housing and Health).
• Supporting participants in maintaining lease compliance and addressing eviction risks.
• Connecting participants to benefits such as SNAP, SOAR, Medicaid, employment services, and behavioral health care.
• Providing on-call case management on a rotating basis with the housing team.
• Documenting all services and activities in ETO and CaseWorthy databases.
• Collaborating with internal and external housing partners, outreach teams, and employment case managers.
• Ensuring trauma-informed, youth-centered care is integrated throughout your work.

Benefits

• Be part of a mission-driven team supporting vulnerable individuals across Chicago.
• Help create safe, dignified spaces where people can access life-changing support.
• Work in an environment that values respect, dependability, and collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees