Houseperson

The Marcus Corporation•Bloomington, MN

1d•$17

About The Position

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? The Hilton Minneapolis/Bloomington is ranked among the top Hiltons in North America, with a strong commitment to providing exceptional experiences for both guests and team members every day. We are seeking a dedicated individual to join our dynamic team and contribute to the exclusive luxury and outstanding service that define our hotel. As a Lead Houseperson at the Hilton Bloomington, you will help make our guests feel at home by preparing our rooms for the next guests, cleaning, restocking items and helping keep all areas in the hotel clean, neat and tidy. The Hilton Minneapolis/Bloomington is a premier destination that combines contemporary style with exceptional service in the heart of the Minneapolis metro area. Just 10 minutes from the Mall of America and a short drive into the city, our full-service hotel is the perfect choice for both business and leisure travelers. Guests enjoy top-tier amenities, including 256 beautifully appointed guestrooms along with the critically acclaimed Bloomington ChopHouse, the inviting Olive Lounge, and a convenient Starbucks Grab & Go. Join our team and become part of our legacy of excellence in hospitality and making every stay truly memorable!

Requirements

Must be punched in, in proper uniform, and ready to work as scheduled.
Must be at least 18 years old. Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and carry their equipment on a regular and extended basis.
Must be a reliable, responsible conduit between the associates and the management.
Minimum of one year in a hotel housekeeping department preferred. Must have a thorough knowledge of the housekeeping policies and procedures, room cleaning procedures, chemical usage and handling and equipment usage and handling.

Responsibilities

Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests.
Take responsibility for all chemicals and equipment assigned.
Deliver clean linens to and from the guest floors in response to occupancy and supervisor’s requirements.
Remove all garbage, cots, cribs and dishware from the guest floors and return to their designated locations.
Carry out specialized cleaning projects to approved level of competency and productivity, such as carpet and upholstery cleaning, windows and ice machine cleaning etc.
Move guest room furniture to and from guest rooms as required by the guest and supervisor.
Support work efforts of other Housekeeping associates, as directed.
Follow appropriate standards of conduct, hygiene, uniforms and appearance.
Perform other duties as assigned.

Benefits

A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Early wage access
Paid time off
Flexible scheduling
Employee assistance program offer, and 401k with employer match
And more!