Houseperson

Hilton Grand Vacations•San Antonio, TX

12d•Onsite

About The Position

Enjoy making people feel welcome and providing our owners and guests with a clean and comfortable living space. We are looking for a Houseperson to join the team at Eilan Hotel and Spa in San Antonio, TX. Help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. Why you'll love it here: Driven base pay Quarterly Service Score Incentive Benefits on day one Daily Pay - get your earned pay any time before payday Recognition Programs and Rewards Discounted hotel rates worldwide 401(k) program with company match Employee stock purchase program Paid Holidays, Sick days, and Generous Paid Time Off Program Tuition reimbursement Numerous learning and career advancement opportunities What will I be doing? Providing excellent service to our guests and owners while they're staying at the resort. Promptly assisting guest inquiries and needs while following brand standards.

Requirements

Effective verbal and written communication skills. Ability to communicate well with guests in English.
Perform job functions with attention to detail, speed and accuracy
Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity, cold/heat, dust and noise.

Nice To Haves

Hospitality industry

Responsibilities

Provide customer service to guests, including information about resort services, activities and local attractions.
Remove used and replace with new all linens, towels and vital products and supplies
Transport clean and dirty linen to and from Operations and the Buildings.
Maintain work carts/stations as necessary to optimize appearance and efficiency.
Make sure that all items delivered to the guest rooms are clean and in working order.
Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear.
Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested.
Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests.
Identify and report preventative or other maintenance issues in public area or guest rooms.