Houseperson

IHG Career

2d

About The Position

Assist Room Attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to Room Attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.

Requirements

• Must be able to work on Guam, USA without restrictions: US Citizens or US Permanent Residents, Residents of Federated States of Micronesia (FSM)
• Must be flexible to work all required shift as business need: AM, PM or Overnight Shift.
• Must be able to work on Weekends and Holidays.
• Education - High School Diploma or equivalent
• Language - Ability to speak, understand, read and write English.
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Basic math skills, reading, and writing are used when completing paperwork.
• Must be able to work nights, weekends, holidays, and during inclement weather.
• Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, kneeling, climbing and crawling
• May regularly assigned to perform deep cleaning projects.

Nice To Haves

• Service years - Some Housekeeping Experience is preferred

Responsibilities

• Promote and maintain a safe and positive workplace.
• Attends meetings and training sessions as required.
• Maintain regular and consistent attendance, appearance and attitude.
• Promote teamwork and quality service through regular communication and coordination with managers, team members, and other departments.
• Monitor and control supplies and amenities.
• Minimize waste within all areas of housekeeping.
• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep, mop or wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests’ requests such as delivery of housekeeping supplies (e.g.; linens, extra beds, etc.) in a timely and efficient manner.
• Clean other designated areas such guest hallways, elevator landings, pantry, and staircases.
• Ensures guest services and guest requests are promptly and courteously delivered.
• Reports guest complaints or unsafe conditions immediately.
• Safety awareness – follow established safety procedures at all times and wear proper personal protective equipment.
• Report, turn in, and log lost and found property according to established procedures.
• Report unusual behavior/activities on floors.
• Perform other duties as assigned.

Benefits

• Health (medical, dental & vision) insurance for all Full-Time colleague
• a 401k plan with company match
• Paid Time Off
• Employee Discount
• A chance to become part of the global IHG family - opening a door to endless career opportunities.
• We’re passionate about growing our talent. We’ll provide the training & development you need to succeed & progress into your next role.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees