Houseperson

Auberge ResortsLos Olivos, CA
7d$20

About The Position

The Housekeeping Houseperson is responsible for assisting room attendants through the distribution of supplies throughout property. Housepersons are also responsible for responding to guest requests for amenities/services and inventory stocking.

Requirements

  • A genuine affinity for interacting with guests and team members alike
  • Ability to handle multiple tasks at the same time seamlessly including delivery of guest requests and room attendant requests
  • Ability to work cohesively with other departments and individuals as part of a team
  • Ability to maintain confidentiality of guest information and security of guest rooms
  • Competency and learning within new computer based applications
  • Lifting up to 75 lbs occasionally
  • One-year Housekeeping/Houseperson experience
  • Able to work a flexible schedule, including weekends and holidays, according to department needs.
  • Able to read and write in English

Responsibilities

  • Transport and stock all linen and supplies in housekeeping closets and back of house areas
  • Keep housekeeping areas clean and organized following departmental standards
  • Monitor and maintain designated supply levels
  • Assist all team members with delivery and restocking of in room amenities and linen
  • Work in accordance with hotel and departmental safety standards
  • Coordinate and communicate all deliveries and guest requests through companies internal communication platform
  • Engage with guests with a smile and appropriate greeting, using the guests name whenever appropriate
  • Follow all Auberge Service Standards
  • Capture and record guest preferences into internal communication platform where appropriate
  • Perform other duties as directed, developed or assigned
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