Houseperson

Hilton Grand Vacations•Myrtle Beach, SC

About The Position

As a Houseperson you would be responsible for: Attend to guest request Identify and report preventative or other maintenance issues in the public area or guest rooms Remove used and replace with new linens, towels, and necessary products and supplies. Transport clean and dirty linen to and from Operations and the Buildings Properly maintain work carts/stations to optimize appearance and efficiency Ensure the resort follows all federal, state, and local laws, including OSHA Cleans guest corridors, landings, and stairwells, delivers guest requests, vacuuming, carpet cleaning, and heavy cleaning of all assigned units, offices, and public areas in compliance with all standards of quality and productivity Assists management in maintaining an accurate inventory of linen and supplies Schedule Details: Our housekeeping team members must adapt to various shifts, including weekends and holidays. Upon hire, you will receive your schedule. We offer paid training. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement. Why do Team Members Like Working for us? Competitive base pay Quarterly Service Score Incentive Benefits on day one Daily Pay - get your earned pay any time before payday Recognition Programs and Rewards Discounted Hilton hotel rates worldwide 401(k) program with company match Employee stock purchase program Paid Holidays, Sick days, and Generous Paid Time Off Program Tuition reimbursement Numerous learning and career advancement opportunities Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement. To fulfill this role successfully, you must possess the following minimum qualifications and experience: Adapt communication style to suit different audiences, efficiently communicating with supervisors, coworkers, and guests in English Perform job functions with attention to detail, speed, and accuracy Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests Physically able to work from a ladder, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals Work in various environmental factors such as humidity, heat, cold, dust, and noise When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Requirements

Adapt communication style to suit different audiences, efficiently communicating with supervisors, coworkers, and guests in English
Perform job functions with attention to detail, speed, and accuracy
Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests
Physically able to work from a ladder, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
Work in various environmental factors such as humidity, heat, cold, dust, and noise

Responsibilities

Attend to guest request
Identify and report preventative or other maintenance issues in the public area or guest rooms
Remove used and replace with new linens, towels, and necessary products and supplies.
Transport clean and dirty linen to and from Operations and the Buildings
Properly maintain work carts/stations to optimize appearance and efficiency
Ensure the resort follows all federal, state, and local laws, including OSHA
Cleans guest corridors, landings, and stairwells, delivers guest requests, vacuuming, carpet cleaning, and heavy cleaning of all assigned units, offices, and public areas in compliance with all standards of quality and productivity
Assists management in maintaining an accurate inventory of linen and supplies