Houseperson

CSM Careers • St Louis Park, MN

1d • $17

About The Position

This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to CSM quality standards. Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations. Follows CSM high standards of quality to ensure guest satisfaction. Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms. Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows CSM guest service recovery program. Ensures a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all CSM procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures. Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to CSM attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies. CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations. Rate: 17.00 USD per hour CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short-term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email [email protected].

Requirements

• Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment
• Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift
• Significant bending required

Nice To Haves

• Housekeeping/laundry experience preferred
• High school diploma or GED preferred

Responsibilities

• Cleaning and maintaining public spaces
• Stocking housekeeping supplies to CSM quality standards
• Assisting housekeepers and guests as needed
• Providing friendly, courteous and professional service
• Adhering to health regulations
• Following CSM high standards of quality to ensure guest satisfaction
• Cleaning hotel public spaces
• Stocking housekeeping supplies and linen
• Delivering housekeeping related items to guest rooms
• Accountable for guest satisfaction as it pertains to housekeeping service at the property
• Assisting and responding to requests in a positive and timely manner while providing the highest level of quality service to the guest
• Working as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary
• Understanding and following CSM guest service recovery program
• Ensuring a clean and safe work area in compliance with CSM, brand, local, state and federal regulations
• Reporting all maintenance needs and service issues
• Knowledgeable on safe use of chemicals utilized within the housekeeping department
• Following all CSM procedures for guest/employee incidents
• Knowledgeable of hotel emergency procedures
• Producing required volume of work by planning, organizing and prioritizing work duties
• Adhering to CSM attendance policy, grooming and appearance standards, and general work rules and department procedures
• Attending all required department and hotel meetings
• Responsible for proper use of all equipment and supplies

Benefits

• medical, dental and vision insurance plans
• company-paid life insurance and short-term disability coverage
• company-paid long term disability coverage for eligible employees
• 401(k) plan with company match
• tuition reimbursement
• voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft)
• time-off
• scholarship program
• generous hotel discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees