Houseperson/Runner - Los Abrigados - Sedona

MasterCorp, Inc. • Sedona, AZ

21h • Onsite

About The Position

At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. The Houseperson/ Runner is responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A Houseperson must ensure he or she follows the company mission statement and values. This role involves maintaining high standards of excellence, ensuring cleanliness and organization of storage closets, assisting with linen and trash removal, making and delivering linen and supply bags, and ensuring all assigned areas are free of linen, trash, or equipment. The Houseperson/Runner will also report maintenance issues and lost and found items to the Executive Housekeeper, move furniture as directed, and ensure a safe working environment. Additionally, the role requires promptness with assignments, efficient use of supplies and equipment, assisting in linen inventories, solving guest complaints, creating positive customer relations, assisting resort guests and owners, and making guest deliveries while being knowledgeable of the resort.

Requirements

• Must be able to lift 25 pounds (with or without accommodation)
• Ability to make decisions
• Planning and scheduling capabilities
• Ability to read, write and do basic math
• Personal timeliness be prompt with all assignments
• A passion for cleanliness
• Strong work ethic
• Ability to learn and change behavior
• Work irregular hours
• A valid driver's license will be required for certain locations.

Responsibilities

• Maintain a high standard of excellence.
• Stock and maintain cleanliness and organization of storage closets.
• Assist in stripping units of soiled linens as directed.
• Remove soiled linens and trash from units.
• Make linen and supply bags as directed.
• Deliver linen and supply bags to units.
• Walk all assigned buildings or floors to ensure all are free of linen, trash or equipment.
• Report unit maintenance issues as per company procedure.
• Report lost and found items to Executive Housekeeper.
• Move furniture as directed.
• Ensure a safe working environment at each site and office.
• Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
• Maintain a sense of urgency so that units are turned on time.
• Personal timeliness.
• Be prompt with all assignments and appointments.
• Use supplies and equipment efficiently and effectively.
• Assist in linen inventories and supplies as directed.
• Assist in solving guest complaints promptly.
• Create strong, positive customer relations.
• Willing and able to assist resort guests and owners.
• Make guest deliveries as directed.
• Knowledgeable of the resort.

Benefits

• Starting at $16 per hour
• Refer A Friend Bonus Potential
• Immediate hire – Full-time and part-time positions available
• Paid Training
• Medical
• Vision
• Dental
• Paid Time Off
• Opportunities for growth and career development
• Competitive Pay at All Levels. Our Housekeepers make more with Piece Rate Pay – designed to reward efficiency and timeliness!
• 401(k) Retirement Plan with Company Matching.
• Paid Vacation and Sick Time.
• Company-Paid Life Insurance and Short-Term Disability.
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees