Housekeeping Houseperson / Runner- CRC
About The Position
Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond. Status: Non-Exempt Reports to: Executive Housekeeper --- JOB SUMMARY The houseman at Caravan Court will facilitate daily housekeeping functions concerning guest rooms, laundry, and lobby. --- ESSENTIAL DUTIES & FUNCTIONS · Operational Responsibilities o Deliver clean linen to housekeeping storages and carts o Retrieve trash from storages and carts and send to dumpster o Retrieve soiled linen from designated areas and deposit in laundry § Sort soiled linen by type § Separate stained linen for reclaim process o Respond to housekeeping requests when required o Set up roll away beds, cribs, shower chairs o Accept housekeeping deliveries and deliver as needed o Perform daily, weekly, and monthly PM tasks · Guest Services o Anticipate and attend to guest needs during interactions o Be proactive when attending to guests · Team Support and Training o Attend and contribute to department meetings o Participate in cross training o Complete all required trainings · Communication and Reporting Facilitate all internal communications and follow up accordingly o Run all reports necessary to the operation o Complete full shift pass on reports and checklists o Log all work in appropriate platforms · Safety & Compliance o Adhere to all safety and security guidelines QualificationsESSENTIAL SKILLS AND QUALIFICATIONS · Strong verbal and written communication skills · Effective time management and problem-solving skills · Ability to work well with a team and demonstrate attention to detail · Excellent organizational skills and interpersonal abilities --- Physical Requirements · Sitting: Short periods of time · Standing/Walking: Long periods of standing, minimum of 5 consecutive hours · Lifting/Carrying: Occasionally, maximum of 50 pounds. Pushing/ Pulling carts Working Environment · Interior: Hallways, storages, and guest rooms · Exterior: Outdoor areas of the hotel --- BASICS · Maintain cleanliness and organization in all work areas · Display courteous behavior with guests and team members · Report any unsafe conditions immediately · Ensure hotel equipment is in proper working condition · Perform any additional duties as assigned by the supervisor --- CANDIDATE PROFILE · Education and Experience o No prior experience required o No minimum education requirements required
Requirements
- Strong verbal and written communication skills
- Effective time management and problem-solving skills
- Ability to work well with a team and demonstrate attention to detail
- Excellent organizational skills and interpersonal abilities
Responsibilities
- Deliver clean linen to housekeeping storages and carts
- Retrieve trash from storages and carts and send to dumpster
- Retrieve soiled linen from designated areas and deposit in laundry
- Sort soiled linen by type
- Separate stained linen for reclaim process
- Respond to housekeeping requests when required
- Set up roll away beds, cribs, shower chairs
- Accept housekeeping deliveries and deliver as needed
- Perform daily, weekly, and monthly PM tasks
- Anticipate and attend to guest needs during interactions
- Be proactive when attending to guests
- Attend and contribute to department meetings
- Participate in cross training
- Complete all required trainings
- Facilitate all internal communications and follow up accordingly
- Run all reports necessary to the operation
- Complete full shift pass on reports and checklists
- Log all work in appropriate platforms
- Adhere to all safety and security guidelines
- Maintain cleanliness and organization in all work areas
- Display courteous behavior with guests and team members
- Report any unsafe conditions immediately
- Ensure hotel equipment is in proper working condition
- Perform any additional duties as assigned by the supervisor
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
