Houseperson (PM)

Resolute Road Hospitality•Portland, OR

2d•Onsite

About The Position

The River’s Edge Hotel, a Tapestry Collection by Hilton located in Portland, Oregon is looking to add to our hospitality family! If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career! Summary At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences. Your Role As PM Houseperson, you’ll support the housekeeping and maintenance teams by keeping public areas clean, supplying housekeepers with linens and supplies, and responding promptly to guest service needs. You’ll help maintain the overall cleanliness and readiness of the property’s shared spaces to ensure every guest receives a welcoming and polished experience. This role is ideal for someone who brings Grit to every shift, works Stronger Together with the team, and takes pride in delivering service with Integrity.

Requirements

Basic understanding of housekeeping, laundry, and maintenance operations
Familiarity with the safe handling and storage of cleaning chemicals
Experience with equipment such as vacuums and commercial washers/dryers
Ability to communicate clearly
Strong work ethic, positive attitude, and attention to detail
Ability to work independently and manage priorities in a fast-paced setting
Friendly, guest-focused, and team-oriented demeanor
High school diploma or GED preferred

Nice To Haves

Previous housekeeping or laundry experience is a plus

Responsibilities

Work nights, weekends, and holidays as necessary.
Maintain cleanliness of public and service areas, including hallways, elevators, stairways, bathrooms and lobbies
Respond promptly to guest's light maintenance requests and prioritize tasks efficiently
Perform miscellaneous minor maintenance such as changing light bulbs and batteries, resetting TVs., plunge toilets, etc.
Assist housekeepers by delivering supplies, removing soiled linens, and responding to guest room service needs
Complete preventative maintenance projects as assigned by leadership
Report maintenance issues, safety concerns, or guest property found in public areas
Respond to guest requests with urgency and professionalism
Maintain communication with front desk teams
Follow Resolute Road Hospitality policies, safety standards, and cleanliness protocols
Other duties as assigned by supervisor or management