HOUSEMAN

Fine Hospitality Group LLC • Decatur, TX

21h • Onsite

About The Position

The Houseman is responsible for maintaining guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. This role involves responding promptly to guest and department requests, identifying and reporting preventative or other maintenance issues in public areas or guest rooms. Primary functions include cleaning rugs, carpets, upholstered furniture, rooms, hallways, and restrooms. The Houseman will also wash walls and ceilings, move furniture, turn mattresses, sweep, mop, scrub, wax, and polish floors, and dust and polish metalwork. Key responsibilities also include collecting soiled linen for laundering, receiving linen supplies, maintaining housekeeping carts, removing trash, collecting newspapers and soiled linen from assigned floors, picking up clean linen, refilling floor pantry stock, and delivering items to guest rooms upon request. The Houseman may also perform duties of a room attendant, sort linen, stock closets, assist house cleaners with heavy lifting during deep cleaning, clean public areas following standard operating procedures, remove soiled linen and trash from service areas, and assist with placing bed boards, rollaway beds, and extra beds. Reporting missing/found articles, damage, or merchandise problems to supervisors is essential. The role requires responding in a friendly, helpful manner to guests and colleagues, taking on assigned tasks, and adhering to the hotel's dress code policy. The ideal candidate is a strong leader, self-motivator, and team builder, able to work independently and as part of a team.

Requirements

• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Minimum of 1 year of experience, preferably in Hospitality Industry.
• Must be a strong leader, self-motivator, and team builder.
• Must be able to work independently and as a team player.

Nice To Haves

• Willing to take responsibility and accountability for the team.
• Able to perform routine responsibilities with minimal direction.
• Well-groomed and professional appearance.
• Willing to work on weekends and holidays if required.

Responsibilities

• Respond promptly to requests from guests and other departments.
• Identify and report preventative or other maintenance issues in public areas or guest rooms.
• Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner.
• Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
• Cleans rooms, hallways, and restrooms.
• Washes walls and ceiling, moves furniture and turn mattress.
• Sweeps, mops, scrubs, waxes, and polishes floor.
• Dusts and polishes metalwork.
• Collects soiled linen for laundering.
• Received linen supplies from floor shoots.
• Maintains housekeeping carts.
• Removes trash collected by room attendants.
• Walk all assigned floors at beginning and end of shift to collect Newspaper bags, newspapers, trash, soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Deliver towels, cribs, cots, and other items to the guest rooms on requests.
• Perform duties of room attendant when necessary.
• Sort linen, stock room attendant closets.
• Refill the par stock of guest amenities and supplies on each floor pantry.
• Help the house cleaners with the heavy lifting when super cleaning / spring-cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from the poolside and other service area and take to appropriate locations in the prescribed manner.
• Assist room attendant / house cleaner with placing bed boards, rollways beds, extra bed etc.
• Report missing / found articles, damage, or merchandise problems to the housekeeping supervisors.
• Always respond in a friendly, helpful manner to guests and other colleagues.
• Take up any tasks assigned by the supervisors as and when needed.
• Report to work in required uniform and in adherence with the Hotels Dress Code Policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees