Houseman/Common Area Attendant

LATOUR HOTELS & RESORTS, INC.•North Myrtle Beach, SC

16h•Onsite

About The Position

The Houseman is responsible for maintaining the cleanliness and sanitization of all inside and assigned outdoor public areas of the resort. This role involves interacting with guests to promote a positive impression of the staff and property, creating a comfortable and clean guest environment that contributes to guest satisfaction and the overall success of the resort. This position is vital for maintaining a pleasant appearance for guests.

Requirements

High school diploma or GED
Ability to accept responsibility and account for his/her actions
Ability to adapt to change in the workplace
Ability to take care of the customers’ needs while following company procedures
Ability to bring energy to the performance of a task
Ability to demonstrate conduct conforming to a set of values and accepted standards
Ability to be truthful and be seen as credible in the workplace
Ability to get along well with a variety of personalities and individuals
Ability to be held accountable or answerable for one’s conduct
Ability to identify and correct conditions that affect employee safety
Ability to work successfully with a variety of people without making judgments
Ability to perform all duties accurately and thoroughly
Ability to communicate effectively in a positive manner with others using the spoken English word to both internal and external guests
Ability to pay attention to the minute details of every task
Posses the trait of being organized and methodically performs each task
Ability to exhibit an enthusiastic demeanor towards all guests

Nice To Haves

Customer Service experience is preferred

Responsibilities

Performs daily assignments and projects set by the department supervisor or Resort Management
Paints and touch up of interior and exterior common areas, including parking lot, walkways and guest room doors
Picks up and disposes of litter daily throughout the property
Cleans and santizes the rooms upon request
Maintains and waters all potted plants on grounds and in pool areas
Maintains all trash receptacles and recycling bins, both inside and outside throughout the property
Maintains the cleanliness of all outdoor grills, both propane and charcoal if needed
Maintains and cleans offices, lobby, public restrooms, corridors, elevators, and stairways
Maintains, cleans and sanitizes common area laundry rooms
Keeps Fitness Center and common area bathrooms stocked with fresh guest towels and removes used towels to be laundered
Vacuums, sweeps, mops and polishes floors using equipment provided
Cleans carpet, upholstered furniture and window coverings in common areas
Cleans carpet and upholstered furniture in guest rooms as directed
Washes walls, ceilings, windows, door panels, and woodwork in all public areas
Responsible for sanitation of resort staff areas and common areas
Replenishes store rooms and admin areas with amenities, paper products, supplies, linens, and terry as needed to ensure adequate stock is available at all times
Inspects common areas for repairs and reports needs to his/her Supervisor accordingly
Communicates often with Supervisor regarding cleaning needs
Stays in direct contact with the department supervisor and reports any maintenance problems in a timely manner
Completes an approved checklist to submit to his/her Supervisor at the end of each work day
Perform other duties as needed to ensure smooth property operations, cleanliness and sanitization
Work on projects with other departments on property as deemed by the General Manager