Housekeeping Team Leader

Four Seasons Hotels and Resorts•Westlake Village, CA

1d•Onsite

About The Position

Four Seasons Hotel Westlake Village is seeking a Housekeeping Team Leader to join our exceptional team. We are looking for a natural leader who will guide and inspire our talented Room Attendants and House Attendants, ensuring the highest standards of cleanliness and service. With a keen eye for detail, you will inspect their work to maintain our signature quality.

Requirements

Ability to read, write and speak English
Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related equipment
Successful candidate must possess legal work authorization in the United States

Responsibilities

Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel.
Trains and coaches the staff.
Employee Standard testing to be done daily, collects room and floor status sheets for assigned work areas.
Monitors each Room Attendant’s daily progress.
Inspects completed rooms to assure that all standards have been met.
When standards have been missed, brings employee back to room to correct the deficiency.
Coordinates work orders in assigned section.
Follows up to be sure work is completed.
Releases checkout rooms to be sold.
Monitors the performance of House Attendants, Public Attendants.
Assures that there are sufficient supplies on the guest floors and Public areas.
Checks cleanliness of guest corridors, stairwells, elevators and Linen Closet