Housekeeping Supervisor | The St. Anthony, A Luxury Collection Hotel

Crescent Careers•San Antonio, TX

3d•Onsite

About The Position

The Housekeeping Supervisor plays a key role in maintaining the cleanliness, presentation, and overall guest experience of the hotel. This position is responsible for supervising daily housekeeping operations, ensuring guest rooms and public areas meet brand standards, and supporting housekeeping team members through coaching, training, and performance oversight. The Housekeeping Supervisor works closely with housekeeping leadership to ensure operational efficiency, quality control, and consistent service excellence, while fostering a positive, respectful, and accountable team environment. Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Requirements

Previous housekeeping or hotel supervisory experience preferred
Strong attention to detail and commitment to cleanliness and quality
Ability to lead, motivate, and communicate effectively with a diverse team
Working knowledge of hotel cleaning standards and safety procedures
Ability to work flexible schedules, including weekends and holidays
Ability to stand and walk for extended periods
Ability to lift, push, or pull up to 50 pounds
Ability to bend, stoop, kneel, and reach as needed

Nice To Haves

Bilingual (English/Spanish) preferred but not required

Responsibilities

Supervise daily housekeeping operations, including guest room attendants, housepersons, and laundry staff as assigned
Inspect guest rooms, public spaces, and back-of-house areas to ensure cleanliness and adherence to hotel and brand standards
Assign daily room boards and work assignments based on occupancy and staffing levels
Coach, train, and support housekeeping associates to ensure proper cleaning techniques, safety practices, and service expectations
Address guest requests, service recovery opportunities, and housekeeping-related concerns promptly and professionally
Ensure compliance with health, safety, and sanitation standards, including proper chemical handling and OSHA guidelines
Assist with inventory control of linens, amenities, and cleaning supplies
Communicate effectively with Front Office, Engineering, and other departments to ensure smooth daily operations
Document and report maintenance issues, lost and found items, and performance concerns as needed

Benefits

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you.
Discounts with our Crescent managed properties in North America for you & your family members.
health & wellness programs
best in class learning and development
travel discounts

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