Housekeeping Supervisor, Part-Time

Holiday Inn Express & Suites Charlotte - Ballantyne • Charlotte, NC

21h

About The Position

Are you passionate about cleanliness, organization, and creating exceptional guest experiences? We’re looking for an Part-Time Hourly Housekeeping Supervisor to join our team and support our housekeeping department in a fast-paced, guest-focused environment! As a key leader within the department, you’ll help guide room attendants, ensure quality standards are consistently met, and play an important hands-on role in daily operations.
• Lead and support room attendants and housepersons during daily operations, ensuring cleanliness standards and procedures are consistently followed.
• Assist with training, coaching, and developing team members to uphold high-quality service and attention to detail.
• Conduct daily room and public area inspections, ensuring rooms are guest-ready and any issues are addressed promptly.
• Help manage inventory of linens, supplies, and amenities, reporting shortages or needs to leadership.
• Coordinate closely with the Front Desk, Engineering, and other departments to ensure seamless guest experiences and timely room readiness.
• Monitor housekeeping workflow, productivity, and staffing levels to support efficient operations.
• Maintain a clean, organized, and professional work environment while modeling excellent service and teamwork.
If you have strong leadership abilities, excellent communication skills, and a passion for maintaining high standards of cleanliness and guest satisfaction, we’d love to meet you!

Requirements

• Must have a comprehensive knowledge of hotel operations and guest services
• Strong communication and interpersonal skills
• Ability to handle difficult situations and maintain professionalism
• Basic Computer Skills
• High school education preferred; relevant training and experience required
• Previous experience in a hotel environment preferred
• Knowledge of applicable Federal, state, and local health, safety, and legal regulations
• Ability to obtain required licenses and certificates

Nice To Haves

• Additional language ability preferred
• CPR and first aid training preferred

Responsibilities

• Lead and support room attendants and housepersons during daily operations, ensuring cleanliness standards and procedures are consistently followed.
• Assist with training, coaching, and developing team members to uphold high-quality service and attention to detail.
• Conduct daily room and public area inspections, ensuring rooms are guest-ready and any issues are addressed promptly.
• Help manage inventory of linens, supplies, and amenities, reporting shortages or needs to leadership.
• Coordinate closely with the Front Desk, Engineering, and other departments to ensure seamless guest experiences and timely room readiness.
• Monitor housekeeping workflow, productivity, and staffing levels to support efficient operations.
• Maintain a clean, organized, and professional work environment while modeling excellent service and teamwork.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED