Housekeeping Supervisor

Homewood Suites by Hilton Mobile, AL•Mobile, AL

16h•Onsite

About The Position

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry, achieved by fostering friendly employee behavior and delivering high-quality service and value to guests. The company seeks passionate individuals who want to grow, with a history of promoting from within. Team members are expected to contribute their talents to improve the company's environment, quality, and services, and in return, are offered opportunities for career growth and advancement. The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Requirements

High school diploma or GED required
Minimum of 4 years’ experience in all aspects of Housekeeping in a large, multi-use facility required
Minimum of 2 years supervisory experience
Excellent written and verbal communication skills
Must be flexible with working nights, weekends, and holidays

Responsibilities

Supervise housekeeping and laundry staff: recommend hiring, recommend terminations, performing disciplinary action, performance evaluations, training and development
Schedule staff according to labor standards and forecasted occupancy and Assign daily boards to housekeeping team members
Manages contract labor relationship and needs, training for contract labor positions
Evaluate equipment including vacuums, washers and dryers, carts, etc. and work with other managers if equipment needs repairs or replacement
Assist General Manager in development of the department's annual budget. Monitor performance against plan
Maintain room quality based on hotel objectives. Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas. Checks VR rooms to make sure they are vacant, clean and ready. Checks storage area to see if there are enough housekeeping supplies
Compile and report accurate status of guest rooms to front office
Oversee all housekeeping duties
Maintain productivity and labor cost goals
Establish and maintain cost control systems for staffing linen inventories and cleaning supplies
Conduct inventories of linen, supplies and equipment. Order and receive supplies to maintain adequate inventory levels
Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
Ensuring satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements
Other duties as assigned