Housekeeping Supervisor

Westmont Group•Washington, DC

About The Position

We’re seeking a hands-on, detail-driven Hotel Housekeeping Supervisor to lead, inspire, and support our Room Attendants and Housepersons in delivering exceptional guest room and corridor cleanliness. In this dynamic role, you’ll supervise daily operations, ensure brand-level standards are exceeded, and step in to assist wherever needed to maintain a spotless and welcoming environment. Flexibility to work AM & PM shifts, weekends, and holidays is essential. If you take pride in perfection and thrive in a fast-paced hotel environment, we’d love to meet you!

Requirements

Minimum six months supervisory experience or one year of comparable housekeeping experience acceptable.
Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment
Pushing two hundred (200) pound carts
Lifting fifty (50) pounds maximum.
Stand and walk for varying lengths of time, often long periods
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Responsibilities

Visually inspect VIP rooms, guest rooms, and corridors for cleanliness and appearance. Prepare work orders for shampooers to clean carpets and supply room attendants to maintain par stock in closet, etc.
Train and monitor the performance of room attendants and house persons. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment. Ensure all jobs are completed within the shift. Prepare P.M. room status report.
Take requested inventories of furniture, fixtures, equipment, supplies, etc. Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place.
Report all maintenance deficiencies in guest rooms and corridors via work orders. Telephone deficiencies considered emergencies (i.e. overflowing toilets or broken pipes in bathrooms, lights out in bathrooms, closets, or corridors, broken mirror or window) to the maintenance department.
Expedite special guest requests, such as extra towels, blankets, or pillows.
Open and Close Housekeeping Department on days when Housekeeping Manager is scheduled off.
Turns in all lost and found items and all guest room keys.
Perform any related duties as requested by management.
Assists other Housekeeping Personnel when need.