Housekeeping Supervisor - Beau Rivage

MGM Resorts International•Folsom, CA

About The Position

As a Housekeeping Supervisor, you’ll oversee daily operations on assigned floors, lead housekeeping teams, and ensure every room meets our high standards of cleanliness and presentation. If you’re detail-driven, enjoy leading a team, and take pride in creating exceptional guest experiences, this is the role for you. Apply today.

Requirements

Must be 21 years old or older.
1+ Years of Prior Relevant Experience.

Responsibilities

Responds to and resolves guest complaints in a timely manner and creatively solves problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties.
Meets the demands of a fast-paced environment by using good judgment and the ability to multitask.
Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.
Inspects guest rooms completely and thoroughly for cleanliness.
Enters or calls all statuses of guest rooms work orders, carpets, damages, etc.
Completes daily worksheets accurately and in a timely manner.
Supervises assigned floors and ensures all rooms, hallways, and other areas are cleaned to property standards.
Supervises Housekeeping employees to ensure they are alert to all their duties and adhere to MGM Resorts International and Housekeeping policies and procedures.

Benefits

Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room.
Health & Income Protection benefits (for eligible employees).
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

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