Housekeeping Supervisor

DREAMWEAVER HOTELS LLC•Chicago, IL

24d•$27 - $27

About The Position

We are looking for those who celebrate culture, humor, wit, thoughtful and attentive service and team orientation. You will need to have the ability to create a motivating work environment driving our Whatever It Takes attitude, and have a strong passion for excellence and guest service. The ideal candidate will strive to continuously evolve and improve their performance in order to provide a Four Diamond Level of service for all guests each and every day. A uniquely different hospitality company, Dreamweaver Hotels relentlessly pursues the finest talent, trends, and ambiances to create extraordinary experiences. A deep passion for exceptional customer service creates engagement and loyalty. Innovative programming and perpetual development keep us fresh and relevant. Dreamweaver Hotels embraces emergent technology to drive cost control, flawless operations, marketing, customer relationship management, entertainment and online and in person engagement. Our track record has shown that by raising the bar through a focused commitment both financially and experientially, we achieve success, and our return on investment is substantially higher than industry standards. We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees. Check them out here: Our Benefits

Requirements

Communicate in the primary language of the hotel.
Show off the proper uniform/dress at all times and be well groomed.
Be flexible since you are running a 24/7 hotel operation.
Must be able to work mornings, afternoons, evenings, weekends/weekdays, holidays, and rotating shifts.
Must be able to lift, push, and carry 50 pounds or more.

Nice To Haves

Bi-lingual Spanish is a plus

Responsibilities

Prepare show rooms and VIP rooms.
Communicate with shift housekeepers of rooms to be cleaned and special requests.
Follow up with front office coordinator on room assignments.
Update due outs and DND on I-touch.
Inspect rooms to verify vacant ready or occupied clean status.
Inspect Lobby/Public area and report cleaning issues using HotSos.
Report repairs and maintenance issues to Engineering Department using HotSos.
Keep inventory of housekeeping supplies.
Maintain cleanliness and organization of department.
Organize and keep track of lost and found inventory.
Deliver supplies and keys to room attendants when needed.
Assist in all areas of housekeeping when needed.
Initiate and complete special projects requested by the Executive Housekeeper and Housekeeping Manager.
Initiate and monitor shift checklists for proper completion of tasks.
Exemplify the hotel's Standard Code of Conduct and all other regulations established by management and Employee Handbook.
Support theWit training programs and encourage ongoing development for employees.
Lead theWit experience as instructed by the hotel leaders.