Housekeeping Supervisor

Hampton Inn & Suites Scottsdale Shea Blvd AZ•Scottsdale, AZ

11d

About The Position

The Housekeeping Supervisor's responsibilities are to inspect for cleanliness and overall appearance of the guest rooms, surrounding corridors, public areas and to assist the Housekeepers if needed. To be courteous, pleasant and respond to the guests needs and requests in order to make their stay as comfortable and enjoyable as possible.

Requirements

Highly organized.
Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
Strong Guest Service Skills
Must have attention to detail and be customer service oriented.
Ability to communicate satisfactorily with guests, management, and co-workers.

Responsibilities

Responsible to inspect for cleanliness of guest rooms, public areas and for reporting any any equipment problems to the Maintenance Department or Executive Housekeeper.
Inspect bed and bathroom linens for cleanliness and condition.
Reports to Maintenance Department or Executive Housekeeper any unexpected vacant rooms
Inspect all check outs to see when guests depart and for general condition of the rooms
Change room status in computer to Vacant Inspected once room is completed and inspected
Assist Housekeepers as needed
Check all closets for condition and cleanliness, remove any unnecessary items left in closets
Have knowledge of fire alarm/carbon monoxide alarm and evacuation procedures
Must perform any other required duties as requested by the Executive Housekeeper to aid in better operation of the hotel and service to the guests
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.