HOUSEKEEPING SERVICE MANAGER

Compass Group•Fremont, CA

5d•$65,000 - $70,000

About The Position

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a proud Keystone member of the International WELL Building Institute (IWBI). Rooted in hospitality, ESFM elevates the workplace experience by delivering innovative, high-quality facilities management solutions that promote safety, health, and sustainability. Our clients include many well-known organizations across Life Sciences, Technology, Oil & Gas, and Manufacturing sectors. In 2020, ESFM (formerly Eurest Services) was honored with the George Graves Award for Facility Management Achievement by the International Facilities Management Association (IFMA). The Housekeeping Service Manager plays a key leadership role in supporting the daily operations and customer service excellence of the Environmental Services (EVS)/Housekeeping department. This position ensures high standards of cleanliness, team performance, safety, and operational efficiency while fostering a positive and collaborative work environment.

Requirements

Minimum of 1 year of supervisory or management experience
Strong work ethic with a commitment to quality and customer service
Excellent verbal and written communication skills
Strong problem-solving abilities in both individual and group settings
Ability to lead using a collaborative, participative management style
Strong organizational and administrative skills with the ability to prioritize effectively
Ability to perform well under pressure in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel, Outlook)

Nice To Haves

CRCST or other applicable sterile processing certification preferred

Responsibilities

Maintain exceptional cleanliness standards in assigned areas
Assist with recruiting, hiring, and onboarding housekeeping staff
Support staff scheduling and daily work assignments
Assign work areas and special project duties
Plan, coordinate, and oversee project-based cleaning initiatives
Lead and participate in departmental meetings, training, and development programs
Provide ongoing coaching, motivation, and performance feedback to team members
Participate in facility Quality Assurance programs as required
Safely handle and oversee the use of cleaning chemicals, including the use of required PPE
Assign equipment to staff and monitor proper use, cleaning, and maintenance
Ensure all equipment is clean, well-maintained, and professional in appearance
Assist housekeeping staff as needed to support operations
Perform additional duties as assigned