Housekeeping Runner
About The Position
The Housekeeping Runner plays a critical support role within housekeeping team by ensuring the efficient delivery and retrieval of guest amenities, linens, supplies, and equipment. This position responds promptly to service requests through HotSOS, maintains organized and well stocked storage areas, and assists in guest room support tasks such as linen delivery and bed making. This role is essential to maintaining smooth housekeeping operations and delivering exceptional guest experience. You will embody Westgate’s core values of Passion, Integrity, and Work Ethic in everything you do while shaping the culture and performance of the Guest Services Department. At Westgate Resorts, our team members are the heart of our success. When you join, you become part of a company that values hospitality, teamwork, accountability, and professional growth.
Requirements
- Strong communication and customer service skills.
- Ability to work in a fast paced environment while maintaining organization and attention to detail.
- Must be able to lift up to 50 lbs.
- Must have a valid driver's license.
- Comfortable working in all outdoor weather conditions
- Ability to use or learn HotSOS or similar service request systems.
- Must be able to stand, walk, and move for extended periods.
- Availability to work weekends, holidays, and varying shifts as needed.
- Westgate Resorts maintains a Smoke and Tobacco-Free workplace. Applicants who smoke or use tobacco products will not be considered for positions at Westgate, except where prohibited by law.
- Candidates are required to pass a background check, drug test, and demonstrate eligibility to work in the United States
Responsibilities
- Respond to HotSOS service orders promptly and meet Westgate response standards.
- Deliver linens, cribs, highchairs, shower benches, and other guest amenities with a smile.
- Pick up used items and return them for proper sanitation.
- Keep closets, storage rooms, and equipment areas clean, organized, and well‑stocked.
- Assist with bed making when delivering linens.
- Protect and effectively manage all assigned equipment, keys, carts, and devices.
- Report any damaged items right away through HotSOS or to your supervisor.
- Follow all safety guidelines to keep yourself and your teammates safe.
- Jump in to help other team members or departments when needed.
- Represent Westgate proudly through professionalism, appearance, and positive energy.
Benefits
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
