Seasonal Housekeeping Runner

Hilton Grand Vacations•Panama City Beach, FL

About The Position

The stunning Bayside Resort, a Hilton Vacation Club located in Panama City Beach, FL, is looking for a talented Seasonal Housekeeping Runner to complete our customer service-oriented team. If you thrive on building personal connections with Owners, creating wonderful vacation memories for all guests and being part of a supportive, performance focused teams- then you belong with us. We were named on Newsweek’s “Top Global 100 Most Loved Workplaces”, so if you are looking to join a property with a people-first culture that recognizes performance, you have arrived! Apply today! The Seasonal Housekeeping Runner is responsible for driving company success through performing the following tasks to the highest standards:

Requirements

Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs.
Physically able to move large and heavy objects such as: carts, large bags of linen, ironing board, furniture, mattresses
Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, mops, spray bottles, carpet care equipment, hard floor equipment, hose
Exposure to cleaning chemicals, vibrations, humidity, cold, heat, dust and noise
Ability to read and recognize room numbers
Ability to communicate effectively with guests and team members verbally or in written form
Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of room
Ability to follow all safety procedures/standards and able to recognize and act in emergency situations
Able to lift 75lbs; push/pull carts of 150lbs.
Display professional image at all times through appearance and conduct
Previous hospitality experience
High School / GED
Previous related experience

Nice To Haves

Hospitality industry

Responsibilities

Greet guests immediately with friendly/sincere acknowledgement
Provide customer service to guests, including information about resort services, activities and local attractions
Make sure that all requests are delivered in timely manner
Make sure that all items delivered to the guest rooms are clean and in working order
Check store rooms for availability of cribs, high chairs, pack & play and bed rails and ensure they are in safe condition
Reports maintenance deficiencies in order to maintain room in compliance with resort standards
Replenishes linen and guest amenities
Assists co-workers as requested
Within position scope, ensure resort is in compliance with all federal, state and local laws, including OSHA
Uses the following Personal Protective Equipment (PPE): gloves, safety shoes, safety glasses
Report defective, damaged or lost PPE, or equipment that does not fit properly to management
Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position.
Carries out reasonable requests of supervisor or management.