Housekeeping Room Attendant
About The Position
We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At EAU Resort & Spa, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make. We are seeking a Room Attendant to join our Housekeeping team. As a key member of the EAU Resort & Spa team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort. The Room Attendant will clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. This role will also be responsible for reporting any maintenance deficiencies and handling guest requests or complaints, while ensuring the confidentiality and security of all guest rooms. The ideal candidate will exemplify the values and beliefs of EAU Resort & Spa. This role is an A.M. position, and all candidates must be able to work weekends, holidays, and nights. We have a full-time position available.
Requirements
- Prior experience in cleaning hotel guest rooms.
- Prior guest relations training.
- Knowledge of proper chemical handling.
- Fluency in English. Secondary language (preferably Spanish or Creole).
- High school graduate or equivalent vocational training.
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
- Ability to exert physical effort in being able to clean 14 rooms per shift.
- Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
- Successful completion of the training/certification process.
Responsibilities
- Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness
- Report any maintenance deficiencies
- Handle guest requests or complaints
- Ensure the confidentiality and security of all guest rooms
- Clean guest rooms by category priority
- Handle guest complaints by following the EAU Resort & Spa guidelines and ensuring guest satisfaction
- Report any damages or maintenance problems to the Supervisor
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
