Room Attendant - Housekeeping

Peregrine HospitalityPaso Robles, CA
2d$18

About The Position

As a Room Attendant/Housekeeper, you are responsible for cleaning guest rooms and other public areas in order to uphold the hotel’s service standards. You are a team player who is dedicated to completing all job functions while maintaining excellent customer service and positive coworker interactions. The Room Attendant/Housekeeper should enthusiastically carry out all instructions from supervisors and follow safety procedures in order to provide the most enjoyable guest experience.

Requirements

  • Must be able to lift and/or carry up to 40 pounds frequently to assist guests
  • Ability to stand for extended periods of time
  • Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests in-person and phone conversation
  • Ability to bend and twist, push and pull, stoop, and kneel
  • Ascend and descend a ladder

Nice To Haves

  • Preferred 1 year of Housekeeping experience.

Responsibilities

  • Ensure all guests and visitors are welcomed and given responsive, friendly, and courteous service through cordial communication and a helpful demeanor.
  • Execute facility inspections continuously in assurance of the cleanliness, safety, and specifications of the property have been fulfilled and are consistently maintained.
  • Enter and prepare guest rooms for cleaning during appropriate times.
  • During cleaning, treat room and guest items with discretion and respect.
  • Make guest beds and replace linens accordingly.
  • Replenish guest room of supplies and replace bath supplies.
  • Clean the bathroom and closet.
  • Vacuum and rake the carpet.
  • Follow all security guidelines when entering and exiting room, ensuring room has been secured upon departure.
  • Promptly record or report lost items to the Executive Housekeeper, keeping an accurate log of items.
  • Clean public areas of property to ensure all guest experiences are organized and fresh.
  • Maintain and stock housekeeping carts throughout the day to uphold an efficient cleaning process.
  • Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities, including maintaining excellent customer service and efficient operations.
  • Follow OSHA safety rules and regulations with adherence and understanding to the specific policies and procedures.
  • Sustain the safety of the property though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures.
  • Following safety procedures as your role is defined.
  • Other duties as assigned by management
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