Housekeeping Room Attendant

Midmark Corporation • Versailles, OH

2d

About The Position

The Room Attendant reports to the Hotel Manager, working to maintain the consistent cleanliness and organization of guest rooms and public spaces. It is critical that the Room Attendant possess an eye for detail and can maintain the hotel’s standards of cleanliness. At Hotel Versailles, our Housekeeping teams are expected to hold themselves, the guests, and each other in high regard. The Room Attendant will actively develop trusting and transparent relationships with their peers, both in their department as well as throughout the hotel. The Room Attendant will have the opportunity to work with a phenomenal group of individuals with whom collaboration, humility, and open minds are the norm—no egos are allowed.

Requirements

• Minimum of one (1) year relevant experience.
• A passion for the importance of cleanliness, initiative to learn and pride in those we serve
• Basic knowledge of cleaning techniques, safety procedures and requirements
• Functional proficiency in the English language to receive and execute verbal and written communication and direction
• Adaptable interpersonal communication skills to address employees at all levels of the hotel
• Ability to work in a fast-paced environment for extended periods of time to meet the volume of business
• Ability to lift, balance and carry up to 25 lbs. to transport carts, cleaning supplies, linen, equipment, etc.
• Ability to lift, balance and carry (with assistance) up to 100 lbs. to adjust mattresses and move inventory, equipment, etc.
• Ability to stand or walk for prolonged periods to clean and organize guest rooms, spaces, storage, equipment, etc.

Responsibilities

• Uphold and model the company’s principles, while embodying the values that drive collaboration, intuitive service and genuine hospitality
• Adhere to the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen and terry and completing assigned checklists
• Collaborate with Hotel leadership, demonstrating a united front as a team committed to providing the best possible guest experience
• Take pride in your work, strictly adhering to health, safety and sanitary guidelines
• Work in an organized fashion following the sequence of service
• Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized
• Foster open lines of communication within the department
• Actively participate in feedback sessions with Hotel leadership to further develop your skill set and improve upon housekeeping standards and practices
• Maintain regular communication with the Hotel leadership team to ensure alignment on priorities
• Observe conditions of furniture, walls, trim work and carpeting, reporting anything substandard to the Housekeeping leadership and/or Maintenance department to make corrections and improvements as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed