Housekeeping Room Attendant

Trailborn Hotel Management LLC•Jackson, WY

About The Position

The Hotel Room Attendant is responsible for cleaning and maintaining guest rooms and public areas to ensure high standards of cleanliness, hygiene, and guest satisfaction. This role is essential in creating a welcoming and comfortable environment for all guests.

Requirements

Previous housekeeping or cleaning experience preferred (not required).
Ability to work with minimal supervision.
Basic understanding of cleaning techniques and safety standards.
Physical stamina and ability to lift, push, and pull moderate weights.
Ability to stand, walk, and perform repetitive tasks for long periods.

Responsibilities

Clean and tidy guest rooms, including making beds, changing linens, dusting, and vacuuming.
Clean bathrooms: sanitize toilets, sinks, showers, floors, mirrors, and restock amenities.
Replace towels, linens, toiletries, and other supplies according to hotel standards.
Ensure all furniture, fixtures, and equipment are in good condition; report maintenance issues immediately.
Provide polite, friendly, and helpful service to guests.
Respond to guest requests promptly and courteously.
Handle lost-and-found items according to hotel procedures.
Follow hotel cleaning checklists and brand standards.
Adhere to health, safety, and sanitation guidelines.
Use cleaning products and equipment safely and correctly.
Ensure carts are stocked and organized at the start and end of each shift.
Assist colleagues and communicate any guest concerns or unusual situations to the supervisor.
Participate in daily team briefings.
Cooperate with other departments, such as Front Office and Engineering, when needed.
Complete assigned rooms within required timelines.
Record room status and report to the supervisor or housekeeping system.
Follow key-control and security procedures.