Housekeeping - Public Area Supervisor
About The Position
Nestled on 22 acres of breathtaking landscapes in the heart of Napa Valley, Estate Yountville is not only a luxurious retreat but has also been named one of the best hotels in California by Condé Nast Traveler in 2024. Voted the most beautiful boutique hotel in Napa Valley, the Estate is a true gem, offering 192 elegantly appointed guest rooms, a private vineyard, and world-class amenities. Guests enjoy two serene pools, a spa with 12 luxurious treatment rooms and suites, and over 55,000 square feet of exceptional event spaces. With culinary offerings that harmonize the bounty of Northern California with European elegance, Estate Yountville invites you to experience a haven of exclusivity and refined beauty. The Public Area Supervisor oversees the cleaning and maintenance of all public spaces within the hotel, ensuring a high standard of cleanliness, safety, and guest satisfaction. This role supervises housekeeping staff assigned to public areas and ensures compliance with hotel standards and procedures.
Requirements
- High school diploma or equivalent
- Previous housekeeping experience, preferably in a hotel environment
- Strong attention to detail and organizational skills
- Good communication and interpersonal abilities
- Ability to work flexible hours, including weekends and holidays
- Basic knowledge of cleaning chemicals and safety procedures
Nice To Haves
- Hospitality certification is a plus
- Prior supervisory or leadership experience preferred
Responsibilities
- Supervise and coordinate the daily activities of public area attendants
- Inspect lobbies, restrooms, hallways, elevators, meeting rooms, pools and other shared spaces to ensure cleanliness standards are met
- Assign tasks and schedules to staff based on occupancy and operational needs
- Train new employees in cleaning procedures, safety protocols, and hotel standards
- Ensure proper use and maintenance of cleaning equipment and supplies
- Monitor inventory levels and request replenishment as needed
- Respond promptly to guest requests or complaints related to public areas
- Coordinate with other departments (front desk, maintenance, security) to ensure smooth operations
- Report on maintenance issues and follow-up to ensure timely resolution
- Ensure compliance with health, safety, and sanitation regulations
Benefits
- Attractive compensation and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
