Housekeeping Manager
About The Position
What You Will Do Lead and inspire the Housekeeping team to deliver a best-in-class guest experience every day. Engage with guests warmly, handle concerns swiftly, and ensure operational standards are met. Manage department finances by scheduling efficiently, tracking payroll, and controlling supply costs. Oversee staffing—from interviewing to coaching—and support performance management with fairness and clarity. Train Associates on brand standards and Atrium’s Cleanliness Assured program to keep quality top-notch. What Atrium Leadership Looks Like: Accountable Achiever : You take ownership and deliver results. Agile Thinker : You adapt quickly to changing circumstances. Talent Curator : You attract, develop, and retain top talent. Transparent Leader : You communicate openly and honestly. Leading with SPIRIT : You embody our core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork. Why Atrium: Hear it from Jennifer: I feel valued and recognized through verbal acknowledgment, constructive feedback, team celebrations, personalized appreciation, opportunities for growth, peer recognition, and competitive compensation and benefits. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy Atrium complies with the County of Los Angeles Fair Chance Ordinance, which can be found here: https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf Qualified applications with arrest or conviction records will be considered for employment in accordance with both the FCO and the California Fair Chance Act (FCA). Job offers will be conditioned on a criminal background check. Material job duties for which Atrium believes a criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment include the following: Ability to interact with guests (especially minors), co-workers, and the public. Ability to maintain integrity of hotel, guest, and co-worker property. Ability to preserve a violence-free workplace.
Requirements
- Experience managing housekeeping teams – You know how to motivate and lead a hardworking crew.
- 3+ years in hotel housekeeping management preferred – You bring strong hospitality insights.
- High school diploma or equivalent – The foundation for successful leadership.
- Tech-savvy with Microsoft Office – You keep records, schedules, and reports organized and up to date.
- Physically capable and flexible – Able to lift 50 lbs, be on your feet during shifts, and work varied hours including weekends and holidays.
Nice To Haves
- Bilingual skills a plus – Great for communicating with diverse teams and guests.
Responsibilities
- Lead and inspire the Housekeeping team to deliver a best-in-class guest experience every day.
- Engage with guests warmly, handle concerns swiftly, and ensure operational standards are met.
- Manage department finances by scheduling efficiently, tracking payroll, and controlling supply costs.
- Oversee staffing—from interviewing to coaching—and support performance management with fairness and clarity.
- Train Associates on brand standards and Atrium’s Cleanliness Assured program to keep quality top-notch.
Benefits
- Career Growth & Learning – 40% of our management hires are internal promotions!
- Comprehensive Health Coverage – Medical, dental, and vision insurance options.
- Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
- Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
