Housekeeping Manager

BallenIsles Country Club

About The Position

The Oasis Club at ChampionsGate is looking for an experienced, energetic Housekeeping Manager to join our team! If you’re passionate about creating exceptional guest experiences and leading a team to success, we’d love to meet you. General Purpose: Oversee Housekeeping operations of the Oasis Clubhouse & Amenity. This position oversees cleanliness and general upkeep of Clubhouse consisting of Lobby, Locker Rooms, Fitness Center, Event Rooms, Arcade, Restaurant, Pool Deck, Tiki Bar & Cabanas. Determines the best utilization of manpower through efficient scheduling and routing of housekeeping staff members.

Requirements

  • Must have 5+ years of housekeeping leadership experience in a resort or hotel.
  • Certificate from college, technical school or accredited facility.
  • Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
  • Knowledge of Microsoft Office applications.
  • Valid Driver's License.

Responsibilities

  • Organizes and prioritizes scheduling and routing of staff based on occupancy, arrivals, and departures in order to have product guest ready at established check-in time.
  • Maintains log of room entry key cards, pagers, and radios.
  • Maintains payroll and productivity reports to monitor labor expense.
  • Reviews two-week payroll report.
  • Communicates with associates via radio to facilitate changes/modifications in work assignment and fulfill guest needs.
  • Inputs unit readiness status in the lodging system and communicate with the front desk to update on status, and special requests.
  • Coordinates activities with outside vendors.
  • Coordinates with Banquet and Set Up departments the placement and removal of equipment in units.
  • Performs various clerical duties such as report distribution, filing, run nightly backup report, completion of various forms, distribution of paychecks, etc.
  • Works with Laundry department on identifying linen needs.
  • Incorporates safe work practices in job performance.
  • Regular and reliable attendance.
  • Performs other duties as required.
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