Housekeeping Manager

Houston Oaks Venture Lp•Hockley, TX

49d

About The Position

Position Summary: Houston Oaks is excited to welcome a passionate individual to our team! In this role, you will play a vital part in creating memorable experiences for our Membership while nurturing a supportive and inclusive environment rooted in integrity, community, and harmony. Your responsibilities will include overseeing all aspects of housekeeping operations, ensuring the cleanliness, sanitation, and overall appearance of all facilities while leading and motivating the team, all aimed at fostering connections and ensuring our team thrives together in a spirit of collaboration and shared purpose. Essential Duties and Responsibilities: Deliver service with care and attention, always prioritizing quality and the well-being of the Members. Recruit, hire, train, review performance of and lead the housekeeping team. Schedule and assign tasks, conduct inspections, review work and provide timely feedback. Coordinate with other departments, as needed. Manage inventory levels of cleaning supplies, equipment, kitchen utensils, dinner ware, linen and towels. Prepare reports and order replacements, as needed. Maintain the highest standards of cleanliness and hygiene in all areas. Address member concerns and requests promptly and professionally. Perform housekeeping tasks, including cleaning rooms, bathrooms, public areas, as needed. Troubleshoot equipment and maintenance issues. Follow and ensure safety protocols are followed by others. Any other duties, as assigned.

Requirements

Excellent communication (both written and oral) and interpersonal skills that foster a friendly and collaborative atmosphere.
Bilingual (Spanish/English) to ensure communications to and from the team are concise, clear and timely.
Experience leading housekeeping/cleaning teams.
Hospitality experience, preferably in a luxury setting.
A genuine desire to work as part of a team and contribute positively to our workplace culture and housekeeping experience.
Ability to play high and close attention to detail for maintaining high standards of cleanliness and sanitation.
A commitment to providing exceptional service that makes a difference to our Membership.

Responsibilities

Deliver service with care and attention, always prioritizing quality and the well-being of the Members.
Recruit, hire, train, review performance of and lead the housekeeping team.
Schedule and assign tasks, conduct inspections, review work and provide timely feedback.
Coordinate with other departments, as needed.
Manage inventory levels of cleaning supplies, equipment, kitchen utensils, dinner ware, linen and towels. Prepare reports and order replacements, as needed.
Maintain the highest standards of cleanliness and hygiene in all areas.
Address member concerns and requests promptly and professionally.
Perform housekeeping tasks, including cleaning rooms, bathrooms, public areas, as needed.
Troubleshoot equipment and maintenance issues.
Follow and ensure safety protocols are followed by others.
Any other duties, as assigned.