Housekeeping Manager, ADM

AMB Group, LLC•Shippen Township, PA

About The Position

Role and Responsibilities Team Leadership: Recruit, train, supervise, and motivate housekeeping staff to maintain high standards of cleanliness and professionalism. Cleaning Oversight: Ensure all 20 guest cabins, lodge rooms, public spaces, and restaurant areas are cleaned thoroughly and maintained daily to meet or exceed brand standards. Quality Control: Conduct regular inspections and spot checks of rooms and public areas to maintain consistent quality and address issues proactively. Inventory Management: Manage housekeeping supplies, linen inventory, and equipment. Place orders and maintain stock levels to prevent shortages or overstocking. Scheduling: Create and manage work schedules for housekeeping staff to optimize productivity and cover all shifts, including weekends and holidays. Guest Interaction: Address guest requests or complaints related to housekeeping promptly and professionally to ensure guest satisfaction. Safety Compliance: Maintain safety standards by ensuring housekeeping staff follow all health, safety, and sanitation protocols. Budget Management: Assist in managing the housekeeping budget, controlling costs while maintaining quality. Collaboration: Work closely with the front desk, maintenance, and restaurant teams to coordinate efforts and enhance overall guest experience.

Requirements

Proven experience in housekeeping management, preferably in a lodge, hotel, or resort setting
Strong leadership and team management skills are important
Excellent organizational and time-management abilities
Attention to detail and commitment to high cleanliness standards
Ability to handle guest concerns with professionalism and tact
Basic budgeting and inventory management experience
Knowledge of cleaning chemicals, supplies, and safety standards - OSHA
Physical stamina to oversee cleaning operations and assist with tasks
Flexibility to work weekends, holidays, and varied shifts

Responsibilities

Recruit, train, supervise, and motivate housekeeping staff
Ensure all 20 guest cabins, lodge rooms, public spaces, and restaurant areas are cleaned thoroughly
Conduct regular inspections and spot checks of rooms and public areas
Manage housekeeping supplies, linen inventory, and equipment
Create and manage work schedules for housekeeping staff
Address guest requests or complaints related to housekeeping
Maintain safety standards by ensuring housekeeping staff follow all health, safety, and sanitation protocols
Assist in managing the housekeeping budget
Work closely with the front desk, maintenance, and restaurant teams