Housekeeping Manager

ROI Hospitality Development • Fargo, ND

1d

About The Position

ROI Hospitality is looking for an energetic Housekeeping Manager to lead the housekeeping department at our Hotel in the Fargo ND area. ROI Hospitality team members are passionate about their work and like to have fun. If you want to have fun, be valued, and make a difference…apply today!
Job Summary: The Housekeeping Manager is responsible for leading the housekeeping department ensuring that all areas of the facility are clean, well-maintained, and meet quality standards. This role involves managing personnel, overseeing inventory and supplies, and ensuring compliance with health and safety regulations.

Requirements

• High school diploma or equivalent; a degree in hospitality management is preferred.
• Previous experience in housekeeping or a related field, with at least 2-3 years in a supervisory role.
• Strong leadership and communication skills.
• Attention to detail and a commitment to maintaining high cleanliness standards.
• Ability to manage multiple tasks and work under pressure.

Nice To Haves

• a degree in hospitality management

Responsibilities

• Supervise and train housekeeping staff, including hiring, scheduling, and performance evaluations.
• Conduct regular staff meetings to communicate priorities and address concerns.
• Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and adherence to standards.
• Implement and maintain cleaning procedures and protocols.
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
• Order supplies and manage budgets for the housekeeping department.
• Ensure compliance with health and safety regulations and training of staff on safe cleaning practices.
• Address guest complaints and resolve issues related to housekeeping services promptly.
• Maintain accurate records of housekeeping activities, including occupancy rates, cleaning schedules, and staff performance.
• Prepare reports for management on departmental performance and areas for improvement.
• Work closely with other departments, such as front office and maintenance, to ensure a seamless guest experience.
• Participate in training sessions and staff development programs.

Benefits

• Competitive compensation package
• Hotel discount at locations worldwide
• Paid time off and holiday pay incentives
• Professional development and growth opportunities
• 401(k) available for all associates
• Full benefit options available (medical, dental, and vision insurance)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED