Housekeeping Manager

Davidson Hospitality Group•Monterey, CA

1d•$70,000 - $72,000

About The Position

Join the prestigious team at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, located in the picturesque Monterey Peninsula of California! As a renowned resort, we are seeking dedicated and passionate individuals to be part of our team. With its stunning coastal location, luxurious accommodations, and world-class amenities, Hyatt Regency Monterey offers a unique and serene work environment where you can showcase your hospitality skills. As an employee, you will have the opportunity to deliver exceptional service to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Regency Monterey offers ample opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and contribute to our legacy of delivering exceptional hospitality! Overview Responsibilities include communicating with housekeeping staff on rooms to be cleaned and special requests, inspecting guestrooms and public areas to ensure they meet standards of cleanliness, reporting all unsafe conditions. Report room status' to Front Desk, follow up on guest complaints/requests regarding services, inspect guestrooms for maintenance or repairs. Assist in training, coaching and development of team members, prepare and inspect VIP rooms, and attend all mandatory meetings.

Requirements

Ability to communicate effectively with the public and other employees.
Two years prior housekeeping management experience.
The ability to communicate in Spanish is helpful.
Experience in scheduling needs.
Experience in efficient and timely cleaning of rooms.
No employee will pose a direct threat to the health/safety of self or others.

Responsibilities

Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
Address guest concerns and respond in a timely manner, logging and notifying departments as required
Oversee payroll, scheduling, inventory control, and supply ordering to ensure efficient department operations.
Manage labor costs and departmental expenses responsibly
Oversee the recruitment and training of all Housekeeping Colleagues as well as conducting room audit.
Ensure workplace safety and compliance with sanitation policies.
Ensure employees are informed daily about priorities to personalize service
Flexibility to work evenings weekends and holidays as required.
Weekend coverage required.
Other duties as assigned.