Housekeeping Manager
About The Position
The Service Companies is the leading services provider of hospitality management to hotels, resorts, casinos, entertainment and education facilities nationwide. With over 3,000 associates located throughout 31 states, The Service Companies offers each associate competitive pay, full benefits, opportunities for growth, the option for same day pay through Dayforce Wallet and more. Learn more at www.theservicecompanies.com or connect with us on Facebook, LinkedIn, Instagram and Twitter. About the Service Companies: The company operates through three separate business groups: Managed Services – Turn-key Hospitality/Casino Housekeeping, Stewarding, Third Shift Cleaning, Public Area Cleaning, Laundry and Kitchen Cleaning Managed Services Staffing – Hospitality Staffing for the Resort, Casino & Event space. Specialty Services – Window and Chandelier Cleaning, Pressure Washing, Pool Cleaning and Maintenance, Exterior Building Cleaning Position Overview: Responsible for managing the day-to-day operations of the hotel housekeeping department in a multi-room hotel. Hospitality housekeeping department head experience or higher required. No exceptions.
Requirements
- Five years prior housekeeping management experience in a large hotel
- Ability to understand and analyze the monthly P&L
- Ability to speak publicly addressing a large group
- Ability to push and pull 50 pounds
- Ability to remain standing for extended periods of time
- Must meet company and client’s appearance standards
- Ability to work with a variety of cleaning equipment and chemicals
- Ability to perform all duties as required with or without an accommodation
- Ability to motivate and respect hourly employees
- Knowledge of Microsoft Suite
Responsibilities
- Responsible for the overall management of the entire housekeeping department to include room turn times, customer service scores and profitability
- Manages a base of over 100 employees
- Key interface between client property senior management and corporate
- Uphold the highest standards of cleanliness, safety, and conduct
- Publicly recognizes and rewards employees
- Coaches underperforming employees to improved performance
- Ensures new employees follow the company training plan
- Ensures proper documentation is completed as necessary
- Ensures payroll is completed daily
- Smiles and is friendly when interacting with co-workers, guests and property employees
- Follows and teaches all required safety and standard operating procedures
- Adheres to all company and regulatory policies. Reports any wrongdoing to corporate
- Available to work weekends, holidays, rotating shifts and long hours
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
